
Chief Data Specialist
21 hours ago
The role of Data Analyst is pivotal in driving informed decision-making across various programs.
This position is responsible for extracting, auditing, analyzing, and reporting data from multiple internal systems to provide actionable insights supporting clinical operations, admissions departments, and alumni programs.
Key Responsibilities- Manage software customization needs, serving as the primary point of contact for updates to forms, fields, or processes requiring work order tickets or coordination with third-party vendors.
- Analyze data from EMR, CRM, internal surveys, and post-treatment follow-up platforms.
- Conduct regular audits of client records to ensure complete and accurate data points.
- Identify missing, incomplete, or inconsistent data across platforms or within client records.
- Develop and maintain automated and ad-hoc reports for clinical, operational, and strategic decision-making.
- Take a proactive role in identifying opportunities for automation of reports, tracking systems, and other data workflows to improve efficiency and reduce manual effort.
- Recommend and implement new tools, integrations, or process improvements to streamline data reporting and collection.
- Track and evaluate key outcome and operational metrics such as patient acuity, clinical screening scores, authorization trends, and conversion rates of qualified leads.
- Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
- Respond to data requests from leadership, providing recurring reports and custom analytics upon request.
- Clinical Operations: Analyze clinical metrics to support care planning, utilization review, and performance monitoring.
- Alumni Program: Track long-term outcome data and engagement trends for former clients.
- Admissions Department: Provide insight into lead conversion trends, source effectiveness, and opportunities for process improvement.
- Bachelor's degree in Data Analytics, Statistics, Health Informatics, Information Systems, or a related field (Master's preferred).
- Minimum of 5 years of experience in data analytics or systems analysis, preferably in a healthcare or behavioral health setting.
- Strong proficiency in Excel, data visualization tools, and EMR/CRM data extraction.
- Familiarity with HIPAA and behavioral health documentation and outcome measures.
- Demonstrated ability to identify missing data elements and coordinate resolution with appropriate staff or departments.
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