Account Management Specialist

5 days ago


Manila, National Capital Region, Philippines Estacio Uno Hotel Corporation Full time

We are looking for a skilled Account Management Specialist to join our team at Estacio Uno Hotel Corporation. As a key member of our sales department, you will be responsible for managing existing client relationships, driving revenue growth, and expanding our client base.

Key Responsibilities:
  1. Client Relationship Management: Foster strong relationships with existing clients, corporate accounts, travel agencies, event planners, and industry partners, ensuring exceptional customer service and addressing client needs effectively.
  2. Sales Strategy: Develop and implement effective sales strategies to achieve revenue growth targets, including identifying new business opportunities and developing tailored sales approaches.
  3. Negotiation Skills: Negotiate contracts, rates, and terms with clients, ensuring mutually beneficial agreements that meet both the client's needs and our hotel's revenue objectives, and finalize bookings in accordance with hotel policies and procedures.
  4. Sales Support: Assist in the development of sales collateral, promotional materials, and marketing campaigns to support sales efforts and enhance our hotel's visibility and brand awareness in the market.
  5. Event Execution: Work closely with the events team and clients to plan, coordinate, and execute events, meetings, and conferences held at our hotel, ensuring seamless execution, exceptional service, and guest satisfaction.
  6. Client Retention: Provide excellent customer service and support to clients throughout the sales process, from initial inquiry to post-event follow-up, ensuring a positive experience and building long-term relationships with clients.
  7. Sales Reporting: Analyze sales performance data to identify areas for improvement and develop strategies to increase revenue growth.


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