IT Support Specialist
4 weeks ago
Company Overview:
J-K Network Services is a dynamic IT firm established in 2009, committed to digital transformation and client support. Our team provides top-notch services to businesses across various industries.
Job Details:
- Salary: Php 20,000 – Php 25,000 (dependent on experience)
- Work Schedule: Night Shift
- Work Set-up: Work Onsite
Responsibilities:
- Answer customer inquiries via chat
- Assist customers in selecting products or finding alternatives
- Resolve customer complaints efficiently
- Collaborate with teams to find solutions
- Troubleshoot common product or service issues
Benefits:
- Government Mandated Benefits
- HMO
- 13th month pay
- Vacation Leave credits
- Sick Leave Credits
About the Role:
We seek an experienced Customer Service Representative for our Antipolo City office. As a member of our team, you will be responsible for delivering exceptional customer support via chat. If you have a strong background in customer service, excellent communication skills, and are willing to work night shifts, we encourage you to apply.
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