IT Support Specialist

4 weeks ago


Antipolo City, Calabarzon, Philippines J-K Network Services Full time

Company Overview:

J-K Network Services is a dynamic IT firm established in 2009, committed to digital transformation and client support. Our team provides top-notch services to businesses across various industries.

Job Details:

  • Salary: Php 20,000 – Php 25,000 (dependent on experience)
  • Work Schedule: Night Shift
  • Work Set-up: Work Onsite

Responsibilities:

  • Answer customer inquiries via chat
  • Assist customers in selecting products or finding alternatives
  • Resolve customer complaints efficiently
  • Collaborate with teams to find solutions
  • Troubleshoot common product or service issues

Benefits:

  • Government Mandated Benefits
  • HMO
  • 13th month pay
  • Vacation Leave credits
  • Sick Leave Credits

About the Role:

We seek an experienced Customer Service Representative for our Antipolo City office. As a member of our team, you will be responsible for delivering exceptional customer support via chat. If you have a strong background in customer service, excellent communication skills, and are willing to work night shifts, we encourage you to apply.



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