Customer Experience Representative
7 days ago
Company Overview: TDCX is an award-winning and fast-growing BPO company that empowers its employees to unleash their full potential. As a key player in the industry, we strive to deliver exceptional customer experiences through our diverse team of professionals.
Job Description: In this role, you will be servicing our customers on various issues through emails, phone calls, and live chat. Your mission is to meet customer satisfaction, efficiency metrics, and issue resolution targets while building customer loyalty and taking advantage of sales opportunities when appropriate.
Key Responsibilities:
- Servicing customers via email, phone, and live chat
- Meeting customer satisfaction and efficiency metrics
- Resolving customer issues in a timely manner
- Providing feedback to improve the customer experience
Requirements: We are looking for a college-level candidate with at least 1 year of BPO experience in a retail account. You should have strong verbal and written English communication skills, be positive, self-motivated, and energetic. Amenable to work in rotating shifts (morning, mid, & night shifts).
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Customer Experience Representative
4 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeCustomer Experience Representative - PasigA Customer Experience Representative or Customer Service Representative is the program's frontline support and acts as a link between customers and businesses. In consumer sales, you will be responsible for helping resolve product issues, answering account and billing questions, and in some cases, making new sales....
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Customer Experience Representative
4 days ago
Pasig, National Capital Region, Philippines JMSI Inc. Full timeJob SummaryThe Customer Experience Representative will play a vital role in shaping the experience of our guests by delivering personalized service, resolving issues promptly, and exceeding expectations.This is an excellent opportunity for a motivated individual to join our dynamic team and make a real difference in the lives of our guests.
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Customer Experience Representative
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Pasig, National Capital Region, Philippines Philweb Full timeAre you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues and ensuring customer satisfaction? If so, we invite you to apply for our Customer Experience Representative position at Philweb.About the JobIn this role, you will serve as the primary point of contact for customers, responding to their...
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Customer Experience Representative
7 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeAbout the RoleWe are seeking a skilled Customer Experience Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to clients in the US financial services industry.Your primary focus will be on understanding client needs and delivering tailored solutions to meet...
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Customer Experience Representative
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Pasig, National Capital Region, Philippines FPS Business Solutions Company Full timeRole Summary: As a Customer Experience Representative at FPS Business Solutions Company, you will play a key role in providing exceptional customer service and support. Your primary responsibility will be to lead the daily operations of our Ella machine/Kiosk, ensuring that all tasks are completed efficiently and effectively.About the Job:You will work...
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Pasig, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Educational Attainment● HS Graduate (Old...
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Customer Experience Supervisor
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Pasig, National Capital Region, Philippines MCI Military Recruitment Full timeWe are seeking a talented and results-driven Customer Experience Supervisor to join our team at MCI Military Recruitment. In this role, you will be responsible for leading a team of customer service representatives and ensuring that they deliver exceptional service to our clients.">ResponsibilitiesThe ideal candidate will have a strong background in customer...
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Customer Experience Specialist
7 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeAs a Customer Advocate at The Results Companies, you will be the frontline support for our customers, acting as a link between them and our businesses. This role requires strong communication skills, customer service experience, time management, and interpersonal skills.The ideal candidate will have a minimum of six (6) months of direct customer service...
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Client Experience Representative
7 days ago
Pasig, National Capital Region, Philippines Philippine Vending Corporation Full timeJob Description:The Client Experience Representative will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution. This role requires a customer-focused approach, strong organizational skills, and the ability to work independently.Key Responsibilities:Respond to customer complaints...
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Customer Service Representative
7 days ago
Pasig, National Capital Region, Philippines Lexie Staffing Business Consulting Full timeWe are looking for talented and results-driven individuals to fill the position of Customer Service Representative - BPO Experience Required. As a Customer Service Representative, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded.**Job Description:**In this role, you will be working closely with...
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Customer Experience Ambassador
5 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeJob OverviewIn a fast-paced and dynamic environment, we are seeking exceptional individuals to become the voice of our customers. As a Customer Service Representative at The Results Companies, you will play a vital role in delivering unparalleled customer experiences.About UsThe Results Companies is committed to making a better community for our employees...
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Customer Experience Representative
4 days ago
Pasig, National Capital Region, Philippines Neks Job Philippines Full timeNeks Job Philippines is seeking a skilled Customer Service Specialist to join our team.Key Responsibilities:Answer incoming calls from customers in a timely and efficient manner.Resolve customer inquiries/requests in a professional and courteous manner.Utilize client-based tools and applications for customer management and servicing.Provide excellent service...
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Customer Service Representative
3 weeks ago
Pasig, National Capital Region, Philippines GDV Business Services Co. Full timeCustomer Service RepresentativeVIRTUAL PROCESS / Travel AccountLocation: IPI Bridgetowne Pasig CityStart Date: March 17, 2025Salary: Php 18,000 up to 27,000Job Description:As a Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring their experience with our brand is...
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Customer Experience Representative
2 days ago
Pasig, National Capital Region, Philippines TDCX Full timeYou will work closely with our engineering teams to provide proactive feedback and actionable feature requests based on customer needs and observations. Your ability to analyze complex issues and develop creative solutions will make you a valuable asset to our team.In addition to your technical skills, you will have the opportunity to mentor and assist...
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Customer Service Representative
1 week ago
Pasig, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeWe are looking for Customer Service Representatives who are willing to work on-site in Bridgetowne, Pasig. This offer is open for applicants who are:- Senior High School graduates (with 1 year BPO experience)- 2nd year College completers (with at least 6 months of BPO or customer service experience)- College graduates (no experience needed)The position will...
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Customer Experience Liaison
1 week ago
Pasig, National Capital Region, Philippines TaskUs Full timeAt TaskUs, we pride ourselves on being a provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. Our goal is to help our clients represent, protect and grow their brands.">We are committed to providing exceptional customer experiences that exceed our clients' expectations. As a Community...
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Client Experience Representative
4 days ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeJob DescriptionNeksjob Corporation is seeking a highly skilled and motivated Client Experience Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and support through various communication channels.Main ObjectivesYour primary goals will include providing accurate and timely information, resolving...
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Customer Support Representative
3 days ago
Pasig, National Capital Region, Philippines Valeros Business Company Full timeAt Valeros Business Company, we are seeking a highly skilled and motivated individual to fill the position of Customer Support Representative.About the JobWe are looking for a recent college graduate with excellent customer service skills to join our team. As a customer support representative, you will be responsible for providing top-notch service to our...
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Customer Experience Director
2 days ago
Pasig, National Capital Region, Philippines MCI Full timeKey ResponsibilitiesLead a team of 5-10 call center supervisors responsible for inbound and outbound representatives.Responsible for coaching and developing reports on customer service processes and best practices.Manage metrics, performance criteria, policies, and procedures to improve call center productivity continuously.Drive a culture of accountability,...
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Customer Service Representative
4 days ago
Pasig, National Capital Region, Philippines Neks Job Philippines Full timeWe are Neks Job Philippines, a company committed to providing excellent customer service. We are currently seeking highly motivated and detail-oriented individuals to join our team as Customer Service Representatives.ResponsibilitiesThe primary responsibility of this role is to provide all the necessary answers and assistance to ensure customer satisfaction....