
Job Opening
1 day ago
Role Overview:
About the PositionWe are seeking a skilled and dedicated customer service professional to join our team. As a customer service representative, you will be responsible for providing excellent service to clients via phone, email, or other communication channels.
Your primary objective will be to ensure client satisfaction by promptly addressing their concerns and resolving issues in a professional manner.
This is an exciting opportunity for someone looking to grow their career in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are eager to learn and take on new challenges, we encourage you to apply.
Key Responsibilities- Answer phone calls and respond to inquiries from clients in a timely and courteous manner.
- Provide information and assistance to clients via email or other communication channels.
- Resolve client complaints and issues in a professional and efficient manner.
- Collaborate with internal teams to resolve complex issues and provide solutions to clients.
- Bachelor's degree in any field (no experience required).
- Excellent English communication skills, both written and verbal.
- Prior BPO experience is not necessary but preferred.
- Ability to work onsite and within 25-35 km radius.
- A competitive salary package.
- 13th month pay and HMO benefits.
- 20% ND maternity/paternity leave.
- Opportunity for rapid career growth.
- Work-life balance processes and programs.
Apply now to be part of a growing team
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