Senior Training Operations Coordinator

2 days ago

Taguig, National Capital Region, Philippines beBeeProject Full time ₱900,000 - ₱1,200,000
Job Description

As a Sr Project Support Team Coordinator, you will be responsible for managing learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources, systems, and processes (SOPs/work instructions).


Responsibilities
  • Manage learner assignments on the OnPoint platform based LMS across assigned customers.
  • Create and deploy training journeys and aligned content to specific audiences while ensuring content compliance and firewalls are maintained.
  • Ensure employee training compliance through monitoring, reporting, and communication of LMS results.
  • Maintain and audit training resources within the LMS for updating and expiration.
  • Provide compliance and regulatory reports on training to external customers and internal stakeholders.
  • Triage and troubleshoot system and user issues associated with talent onboarding and training.
  • Manage Field Manager and Project Level Dashboards and associated reporting for projects.
  • Design and create training programs using eLearning creation tools as needed.

Qualifications
  • Bachelor's degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experience.
  • Experience with systems training and/or LMS management is preferred.
  • Experience operating with customer and/or internal cross-functional teams is preferred.
  • Strong software and computer skills, Smartsheet, and MS Office applications are preferred.
  • Experience in the design, development, and deployment of eLearning and virtual training programs is preferred.

Required Skills and Qualifications
  • Excellent interpersonal, project management, organizational, and leadership skills.
  • Strong foundation in virtual engagement platforms.
  • Excellent verbal and written communication skills.
  • Excellent presentation/facilitation skills.
  • Excellent problem-solving and critical thinking skills.
  • Proactive and positive approach to providing solutions.
  • Ability to operate independently and make informed decisions.
  • Follow direction and demonstrate a strong attention to detail.
  • High degree of discretion and confidentiality.
  • Ability to work within a matrix team environment.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
  • Willing to work in a night shift.
  • Able to adapt to McKinley, Taguig location.

Benefits
  • This role offers a competitive salary and benefits package.

Others
  • Join us in this exciting opportunity to develop your career in training and operations.

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