Customer Service Advocate

1 week ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
About the Role

We're seeking highly motivated and dedicated individuals to support our inbound and outbound customer service initiatives.

As a key member of our team, you'll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while delivering exceptional service.

This is an excellent opportunity to contribute to high-impact projects with well-known clients. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

The Ideal Candidate
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
What We Offer

We value our employees' hard work and dedication, offering competitive compensation and benefits packages designed to grow with you over time.

  • HMO Coverage plus a dependent
  • Dental Coverage
  • In-house dental assistance worth ₱5,000
  • Free meal during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Frequent disinfection, fogging of workplace
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
Additional Information

This role operates in a professional office environment, requiring long periods of sitting while using a computer and headset.

Reasonable accommodation will be provided when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.

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