Customer Service Specialist

4 days ago

Cabanatuan City, Central Luzon, Philippines beBeeCustomerService Full time ₱45,000 - ₱60,000

We are currently seeking a dedicated and passionate individual to fill the role of Customer Service Representative. As a key member of our dynamic customer service team, you will play a vital part in providing exceptional service to our valued customers.

Our team is committed to delivering outstanding results through prompt responses, accurate information, and effective problem-solving. We are looking for an individual who is driven by helping others and dedicated to making a positive impact.

Main Responsibilities
  • Handling customer inquiries and complaints via phone, email, and chat
  • Providing product information and assistance
  • Processing orders and returns
  • Resolving customer disputes
  • Upselling and cross-selling products and services
Key Qualifications
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to work well under pressure and meet deadlines
  • Customer-oriented mindset with a passion for helping others
  • Proficiency in using customer relationship management (CRM) software
Benefits Package

Each employee has the opportunity to see the impact of their work and contribute to the success of the company. We offer several activities throughout the year, including weekly sports sessions, team-building events, monthly drinks, and more.

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