Reliable Application Support Specialist

19 hours ago

Las Piñas, National Capital Region, Philippines beBeeInfrastructure Full time $18,000 - $50,000
Site Reliability Engineer - Infrastructure Specialist

Ensuring the reliability and performance of critical applications is a vital function in any organization.

Job Description

The Site Reliability Engineer will be responsible for monitoring system metrics and health, analyzing reports, and identifying areas for improvement. This includes maintaining robust infrastructure and automation for critical applications, working closely with software engineers, DevOps, and product teams to ensure smooth operation.

Responsibilities:
  • Manage pipeline build and maintenance per client tooling and standards.
  • Engage in the software development lifecycle, ensuring solutions meet availability, performance, security, and maintainability standards.
  • Monitor system metrics and health, analyze reports, and identify areas for improvement.
  • Support production and in-house systems; participate in on-call support.
  • Lead incident management, conduct root cause analysis, and perform post-incident reviews.
  • Implement system security and resiliency measures.
  • Improve processes within the program.
  • Monitor ISO 8583 financial transaction messages in a 4-party payment model.
Requirements:
  • Minimum 2+ years of experience in a similar role.
  • Mandatory card payment domain knowledge.
  • Experience with CI/CD pipelines (Jenkins).
  • Experience with cloud platforms (Azure, AWS, PCF).
  • Knowledge of NoSQL & SQL databases (MongoDB, Oracle, Postgres).
  • Experience managing distributed systems and microservices.
  • Familiar with Unix tooling, scripting skills.
  • Experience with monitoring tools (Splunk, Dynatrace).
  • Proficiency in Python, Java, Go, or similar.
  • Understanding of SLOs and SLAs.
  • Experience in SRE/DevOps teams, understanding principles.
  • Strong initiative, communication, and collaboration skills.
Additional Details:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Engineering and IT
  • Industries: Tech, Internet

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