Frontline Patient Care Representative

4 days ago


Makati City, National Capital Region, Philippines Jocsoncollege Full time
Job Overview

Jocson College seeks a highly skilled and empathetic Frontline Patient Care Representative to join our team. As the initial point of contact for patients, this individual will be responsible for providing exceptional customer service, responding to inquiries, and managing patient-related matters.

Main Responsibilities:

  1. Provide personalized support to patients and their families.
  2. Communicate effectively with patients, staff, and other stakeholders.
  3. Manage patient complaints and feedback in a fair and transparent manner.
  4. Contribute to a positive and supportive work environment.

Required Skills and Qualifications:

  • Bachelor's degree in a relevant field such as Business Administration or Hospitality Management.
  • Strong background in Customer Service with excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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