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Service Delivery Supervisor

1 week ago

Pasay, National Capital Region, Philippines Stemz Healthcare Full time
Job Role: Service Delivery Supervisor

This role is responsible for supervising the day-to-day activities of the QMC, ensuring high-quality service delivery, and managing a team of staff members.

Key Duties:
  • Oversee QMC operations and ensure smooth service delivery
  • Monitor team performance and implement improvement plans
  • Manage staff duties and rosters based on trend analysis
  • Ensure optimal resource utilization and minimal escalations

The successful candidate will have approx. 2-4 direct reports and be accountable for all Visa application related operations.

Essential Qualifications:
  • A graduate degree in any field with 5-7 years' experience in healthcare
  • Excellent communication and leadership skills