Manager - IT Service Delivery

About the JobWe are seeking an experienced Manager - IT Service Delivery and Support to join our team at EXL Service Philippines, Inc. In this role, you will be responsible for delivering high-quality IT services to our clients, ensuring seamless service management, and driving business growth through effective IT intervention.You will work closely with...

About the RoleWe are seeking a highly skilled IT Service Delivery Manager to join our team at EXL Service Philippines, Inc. In this role, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for both business and clients through effective IT intervention.You will work closely with business client IT...

We're looking for an experienced executive to lead our Insurance BPO operations as Vice President BPO Operations. This role requires a strong strategic thinker with problem-solving skills to drive day-to-day delivery of 24/7/365 operations in assigned geographic locations.Responsibilities:Develop organization that meets the needs of client service level...

Job OverviewWe are seeking a highly skilled and experienced professional to lead our Service Delivery efforts in an assigned geographic location. The ideal candidate will have a strong background in Insurance BPO operations and proven experience in people leadership and team development.Key Requirements:Bachelor's Degree and/or Masters preferred10-15+ years'...

Job Description:The Executive Vice President of Insurance Operations will be responsible for leading our Life & Annuities service delivery team, driving operational excellence, and ensuring seamless delivery of services to our clients.Key Accountabilities:Develop an organization that meets the needs of client service level agreements.Develop and implement...

About the TeamWe are a dynamic team at EXL Service Philippines, Inc. dedicated to delivering exceptional IT services to our clients. As an IT Service Management Expert, you will play a critical role in driving the delivery of high-quality IT services, ensuring seamless service management, and driving business growth through effective IT intervention.You will...

Job Title: Service Delivery Excellence ManagerAbout the Role:This Service Delivery Excellence Manager is responsible for ensuring that IT services are delivered to the highest standard, exceeding customer expectations and driving business growth. The role involves leading a team of IT professionals to provide exceptional service delivery, manage IT services,...

Role OverviewWe are seeking an experienced Customer Service Representative to join our team at EXL Service Philippines.Job ResponsibilitiesThe successful candidate will be responsible for delivering top-notch customer service through phone, email, or chat interactions.Key Performance IndicatorsYou will be measured on your ability to resolve customer...

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working onsite in Cainta Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingDo you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more...

Job DescriptionWe're seeking a highly skilled Workforce Planner Manager to join our team. This key role will be responsible for managing customer service departments' response to incoming traffic, ensuring seamless service delivery and meeting operational goals.

Role Summary:We are looking for a highly motivated Service Delivery Team Manager to join our team in Pasay City, Philippines. As a key member of our team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.As a Service Delivery Team Manager, you will be responsible for motivating your...

Job DescriptionWe are seeking a Service Delivery Manager - Customer Experience to join our team at Entain Group. As a Service Delivery Manager, you will be responsible for delivering exceptional customer experiences across all channels.Your responsibilities will include monitoring and managing contact queues, analyzing data to identify trends and...

Key ResponsibilitiesCase Management: Manage high-volume immigration cases across APAC and EMEA, ensuring strict compliance with local regulations and optimizing processing efficiency.Strategic Solutions: Devise and execute strategic solutions for complex immigration challenges, leveraging customer feedback and defect analysis to drive continuous improvement...

Conduent is committed to delivering exceptional services and solutions to our clients. As a Service Delivery Specialist, you will be responsible for supporting teams in achieving company goals by understanding how they integrate for optimal results.You will apply experience and skills to complete assigned work within established procedures and practices,...

About the CompanyPhilippine National Bank is committed to providing exceptional customer service and delivering high-quality financial products and services. We are seeking a highly skilled Service Delivery Coordinator to join our team and contribute to our mission.The ideal candidate will have excellent communication and interpersonal skills, with the...

We are seeking an experienced professional to fill the role of Exceptional Service Delivery Team Leader at TalentHero. This critical role is responsible for leading and managing the customer service team to ensure exceptional service delivery and customer satisfaction.Responsibilities:Lead, mentor, and develop a team of customer service representatives to...

Service Delivery SpecialistWe are seeking a highly skilled Service Delivery Specialist to join our team at Conduent. As a key member of our organization, you will be responsible for overseeing daily operations and ensuring that our teams are equipped to handle complex tasks.Key Responsibilities:Deliver quality, productivity, and compliance KPI...

Job SummaryThe Application Support Manager plays a crucial role in ensuring seamless operation of SMDC business applications.This position involves leading the application support team, providing end-user technical support, and driving continuous service improvement.A strong understanding of IT service management principles and experience in managing...

Job OverviewThis Healthcare Services Manager will oversee the management and auditing of medical bills and records, ensuring accuracy and compliance.Main Responsibilities:Audit and manage medical bills and records.Validate coding (ICD/PT/DRG) and apply fee schedules.Negotiate provider fees and leverage cost-saving opportunities.Provide clinical support and...

Solutions Development and DeliveryVestas is a global partner on sustainable energy solutions, and we are seeking a Subject Matter Expert who can develop and deliver solutions that meet the needs of our employees and customers.Main ResponsibilitiesPowershell Scripting: Develop and maintain Powershell scripts to automate administrative tasks and enhance...