Service Delivery Specialist
2 weeks ago
We are seeking a highly skilled Service Delivery Specialist to join our team at Conduent. As a key member of our organization, you will be responsible for overseeing daily operations and ensuring that our teams are equipped to handle complex tasks.
- Key Responsibilities:
- Deliver quality, productivity, and compliance KPI reports.
- Coaches and gives feedback to team members to enhance performance.
- Shares processes and business updates with the team.
About the Company:
- Conduent is an Equal Opportunity Employer committed to diversity and inclusion.
- We value individuality and strive to create a culture where everyone can thrive.
- Our mission is to deliver exceptional outcomes for our clients and their customers.
-
Service Delivery Specialist
2 weeks ago
Pasay, National Capital Region, Philippines Conduent Full timeConduent is committed to delivering exceptional services and solutions to our clients. As a Service Delivery Specialist, you will be responsible for supporting teams in achieving company goals by understanding how they integrate for optimal results.You will apply experience and skills to complete assigned work within established procedures and practices,...
-
Manager - IT Service Delivery and Support
1 week ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeAbout the JobWe are seeking an experienced Manager - IT Service Delivery and Support to join our team at EXL Service Philippines, Inc. In this role, you will be responsible for delivering high-quality IT services to our clients, ensuring seamless service management, and driving business growth through effective IT intervention.You will work closely with...
-
Head of Service Delivery Insurance
6 days ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeWe're looking for an experienced executive to lead our Insurance BPO operations as Vice President BPO Operations. This role requires a strong strategic thinker with problem-solving skills to drive day-to-day delivery of 24/7/365 operations in assigned geographic locations.Responsibilities:Develop organization that meets the needs of client service level...
-
Service Delivery Leader
2 weeks ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob OverviewWe are seeking a highly skilled and experienced professional to lead our Service Delivery efforts in an assigned geographic location. The ideal candidate will have a strong background in Insurance BPO operations and proven experience in people leadership and team development.Key Requirements:Bachelor's Degree and/or Masters preferred10-15+ years'...
-
IT Service Delivery Manager
1 week ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeAbout the RoleWe are seeking a highly skilled IT Service Delivery Manager to join our team at EXL Service Philippines, Inc. In this role, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for both business and clients through effective IT intervention.You will work closely with business client IT...
-
Life & Annuities Service Delivery Head
5 days ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob Description:The Executive Vice President of Insurance Operations will be responsible for leading our Life & Annuities service delivery team, driving operational excellence, and ensuring seamless delivery of services to our clients.Key Accountabilities:Develop an organization that meets the needs of client service level agreements.Develop and implement...
-
Manager - IT Service Delivery
4 weeks ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeDirect message the job poster from EXL Service Philippines, Inc.Recruitment Manager - Corporate | Tech & Digital at EXLBusiness and client facing role that ensures seamless IT service management - helps business growth and creates value for business and their clients through IT intervention. Relationship management with business client IT teams in-scope.IT...
-
Service Delivery Expert
2 weeks ago
Pasay, National Capital Region, Philippines EXL Service Philippines Full timeRole OverviewWe are seeking an experienced Customer Service Representative to join our team at EXL Service Philippines.Job ResponsibilitiesThe successful candidate will be responsible for delivering top-notch customer service through phone, email, or chat interactions.Key Performance IndicatorsYou will be measured on your ability to resolve customer...
-
Service Delivery Specialist
1 week ago
Pasay, National Capital Region, Philippines Betting & Gaming Limited Full timeJob DescriptionWe're seeking a highly skilled Workforce Planner Manager to join our team. This key role will be responsible for managing customer service departments' response to incoming traffic, ensuring seamless service delivery and meeting operational goals.
-
Clinical Nursing Specialist for EXL Service
1 week ago
Pasay, National Capital Region, Philippines EXL Service Philippines Full timeWe are seeking a highly skilled Clinical Nursing Specialist to join our team at EXL Service Philippines. As a key member of our voice account team, you will be responsible for reviewing and evaluating clinical information and documentation, fax triage and conversion, and provider calls.ResponsibilitiesReview and evaluate clinical information and...
-
Training Experience Specialist
2 weeks ago
Pasay, National Capital Region, Philippines EXL Service Philippines Full timeAbout the Role">We are seeking a skilled Training Experience Specialist to join our team at EXL Service Philippines. This role is responsible for designing and developing high-quality training programs that enhance the skills of our employees.The ideal candidate will have a strong background in instructional design, adult learning theory, and training...
-
Service Delivery Coordinator
2 weeks ago
Pasay, National Capital Region, Philippines Philippine National Bank Full timeAbout the CompanyPhilippine National Bank is committed to providing exceptional customer service and delivering high-quality financial products and services. We are seeking a highly skilled Service Delivery Coordinator to join our team and contribute to our mission.The ideal candidate will have excellent communication and interpersonal skills, with the...
-
IT Service Management Expert
1 week ago
Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeAbout the TeamWe are a dynamic team at EXL Service Philippines, Inc. dedicated to delivering exceptional IT services to our clients. As an IT Service Management Expert, you will play a critical role in driving the delivery of high-quality IT services, ensuring seamless service management, and driving business growth through effective IT intervention.You will...
-
Experience Design and Delivery Specialist
6 days ago
Pasay, National Capital Region, Philippines Royal Caribbean Group Full timeExperience Design and Delivery SpecialistThe Royal Caribbean Group is looking for an experienced Experience Design and Delivery Specialist to join our Talent team. As a key member of the team, you will be responsible for designing and delivering engaging learning experiences for our global population of 75,000+ employees.ResponsibilitiesDesign and develop...
-
Service Delivery Excellence Manager
1 week ago
Pasay, National Capital Region, Philippines SMDC Full timeJob Title: Service Delivery Excellence ManagerAbout the Role:This Service Delivery Excellence Manager is responsible for ensuring that IT services are delivered to the highest standard, exceeding customer expectations and driving business growth. The role involves leading a team of IT professionals to provide exceptional service delivery, manage IT services,...
-
IT Infrastructure Service Delivery Specialist
2 weeks ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full timeAbout the Job:This role offers an exciting opportunity to join our dynamic team as a Technical Support Expertise Associate.Responsibilities:Support process owners in understanding the systems and applications used by their teams.Manage ticketed concerns and update resolutions implemented, ensuring timely and effective support delivery.Collaborate with...
-
Exceptional Service Delivery Team Leader
2 weeks ago
Pasay, National Capital Region, Philippines TalentHero Full timeWe are seeking an experienced professional to fill the role of Exceptional Service Delivery Team Leader at TalentHero. This critical role is responsible for leading and managing the customer service team to ensure exceptional service delivery and customer satisfaction.Responsibilities:Lead, mentor, and develop a team of customer service representatives to...
-
Project Delivery Specialist
4 days ago
Pasay, National Capital Region, Philippines Mace Group Full timeAbout Mace GroupMace is a leading international consultancy and construction company. Our purpose is to redefine the boundaries of ambition, creating responsible places that bring transformative impact to people, communities, and societies across the globe.We harness our unique combination of practical expertise and project delivery consultancy to unlock the...
-
Customer Service Professional
2 weeks ago
Pasay, National Capital Region, Philippines EXL Service Philippines Full timeEXL Service Philippines is a leading business process management company that provides end-to-end solutions to help businesses improve their efficiency and effectiveness. We are currently looking for a skilled and motivated individual to fill the position of Pioneer Healthcare Client Support Specialist.Responsibilities:Answer calls and respond to customer...
-
Pasay, National Capital Region, Philippines EXL Service Philippines Full timeAbout the RoleWe are looking for a talented and enthusiastic Customer Care Specialist to join our dynamic team. As a Customer Care Specialist, you will be responsible for delivering exceptional customer service and support to our clients in the healthcare industry.About EXL Service PhilippinesEXL Service Philippines is a renowned leader in business process...