Reservations and Customer Support Specialist

2 weeks ago


Manila, National Capital Region, Philippines Vericom Inc. Full time

About Vericom Inc.

We are a leading provider of BPO services in the BFSI sector, including commercial banks, insurance companies, healthcare, and travel. Our team is dedicated to delivering exceptional service and support to our clients.

Job Overview

The Reservations and Customer Support Specialist will be responsible for handling hotel reservations, providing customer service, and ensuring the efficient processing of bookings and transactions. They will also be required to resolve booking issues and travel-related concerns promptly.

Key Requirements:

  • Background in the travel industry, sales, or customer service
  • Familiarity with online booking platforms like Expedia, Booking.com, and Airbnb
  • Experience handling customer inquiries and managing accounts
  • Technical skills in online booking systems and travel-related software

Benefits

  • Competitive compensation package and benefits
  • Opportunity to work in a dynamic and fast-paced environment
  • Chance to develop your skills and career in the travel industry


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