Customer Service Operations Specialist

1 month ago


Manila, National Capital Region, Philippines J-K Network Services Full time
Overview

We are seeking a highly skilled Customer Service Associate to join our team at J-K Network Services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences by resolving inbound queries promptly and professionally.

Salary & Benefits

The successful candidate can expect a competitive salary of Php 30,000 (Negotiable) per month. In addition to a market-competitive salary, we also offer a range of benefits including a hybrid work setup, regular schedule, and opportunities for professional growth and development.

Job Description

Key Responsibilities:

  • Deliver exceptional customer service by resolving inbound queries promptly and professionally.
  • Address issues professionally and identify additional customer needs.
  • Ensure customer satisfaction and value for money to enhance the company's reputation.
  • Meet individual, team, and contact center targets.

Requirements:

  • Bachelor's degree or relevant experience for college undergraduates.
  • Willingness to work graveyard shifts.
  • Prepared to return on-site when required.
About Us

J-K Network Services is an IT Company based in Manila and Cebu. We are committed to providing exceptional customer experiences and building long-term relationships with our customers. If you are a motivated and customer-focused individual looking for a new challenge, please consider joining our team.



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