Senior Service Delivery Leader

Service Delivery Excellence LeaderWe are seeking a seasoned Service Delivery Excellence Leader to join our team at John Clements Consultants, Inc. The successful candidate will be responsible for delivering exceptional service to our clients through effective leadership and management of our facilities team.Key ResponsibilitiesLeadership and ManagementLead...

The Service Delivery Leader/Operations Team Leader/Account Manager is responsible for executing the client engagement framework to ensure the customer's overall experience. Accountable for the quality of service and performance of each assigned team of loan admin officers.ESSENTIAL POSITION FUNCTIONS:Responsible for executing the client engagement process...

About the Job:We're seeking an experienced Service Delivery Leader to oversee the day-to-day activities of our Customer Success, Customer Protection, CARE, FSI, and CSI operations in Manila and Managua.As a key member of our leadership team, you'll drive business growth, improve efficiency, and ensure exceptional customer experiences.Your Key...

Filinvest Development Corporation is committed to providing exceptional HR services that meet the evolving needs of our employees and business units. As a Talent Experience and Service Delivery Leader, you will play a critical role in driving talent acquisition, management, and development initiatives, while ensuring seamless service...

Select how often (in days) to receive an alert:Delivery LeaderChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the...

Job Title: Service Desk Team LeaderAbout the Role:We are looking for a seasoned Service Desk Team Leader to oversee the daily activities of our team, ensuring that we deliver top-notch customer service to our clients.Responsibilities:Manage a team of 10+ System Administrators and Engineers across L1, L2, and L3 levels, providing guidance and support to help...

Job SummaryWe are seeking a Delivery Excellence Leader to join our team at HCL Technologies Philippines Inc. As a key member of our organization, you will play a critical role in ensuring the delivery of high-quality services to our clients.Develop and implement effective delivery strategies.Drive process improvements to enhance delivery efficiency.Mentor...

We are seeking a highly experienced Digital Service Delivery Leader to join our team at METROGLOBAL SERVICES, INC. The ideal candidate will have a strong background in managing complex digital service environments and a proven track record of leading teams through incident resolution processes.Responsibilities:Manage digital service environments with a focus...

Key Responsibilities:The Business Process Leader will lead client engagements, ensuring consistent service delivery and regular reviews of employee performance and departmental outputs.

Job Description: We are seeking a Service Delivery Manager to lead our team in a fast-paced business process outsourcing environment. The successful candidate will be responsible for overseeing daily operations, ensuring service level agreement compliance, and driving team performance.Key Responsibilities:Manage team performance to meet key performance...

ResponsibilitiesAs a Service Delivery Director, you will be responsible for managing a team of Customer Support Associates and overseeing the overall performance and operational delivery of your team. You will work closely with key support functions such as leaders, delivery station operations, program managers, recruiting, and human resources to review...

The Global People Agenda Specialist will be responsible for guiding the people agenda, working closely with business leaders to achieve their goals and develop winning strategies. This role will involve providing expert advice on people strategy and talent management, influencing decision-making at all levels.Main ResponsibilitiesDevelop and execute...

Job Overview">We are seeking a skilled IT Service Delivery Manager to join our Probe CX team. As an Eastwood Computing Specialist, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.">Main Activities and Responsibilities">Fully onsite duty is required to ensure seamless service...

Direct message the job poster from Nezda GlobalFocused on Building Diverse and Inclusive WorkforcesJob Title: Service Delivery ManagerKey Responsibilities:Oversee end-to-end service delivery, ensuring client satisfaction and service quality.Lead and mentor the service delivery team.Manage stakeholder relationships and expectations.Drive continuous...

At Nezda Global, we're focused on building diverse and inclusive workforces. We're currently seeking a highly skilled Senior IT Delivery Manager to oversee end-to-end service delivery, ensuring client satisfaction and service quality.About the RoleThis is a mid-senior level, full-time position that involves leading and mentoring a team of professionals....

Role Summary">The Service Delivery Manager will be responsible for leading our IT service delivery team, ensuring that incidents and problems are resolved in a timely and effective manner. This role requires a strong leader who can motivate and direct a team to achieve exceptional results.">Key Accountabilities:Lead and coordinate the response to major...

VISEO ASIA Manila, National Capital Region, PhilippinesService Delivery ManagerThe Service Delivery Manager will lead our delivery center in Manila. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee...

Navigate your career as a Senior Salesforce Delivery Manager at Novare Philippines Inc. We are looking for an experienced professional to lead the successful implementation of Salesforce solutions using Agile methodologies.About the Role:Lead the end-to-end delivery of Salesforce projects, ensuring alignment with business goals and timelines.Implement Agile...

This role demands a technically proficient leader with a solid understanding of digital service environments and incident management tools. The ideal candidate will possess demonstrated experience leading teams, exhibiting strong leadership and management skills to effectively motivate and guide them through complex incident resolution processes. Exceptional...

We are seeking a Senior Professional Services Lead to join our team at NICE Systems. This role will be responsible for leading a team of professionals in delivering high-quality services to our clients. The ideal candidate will have a strong background in professional services, excellent leadership skills, and the ability to drive results-driven...