Delivery Leader

1 week ago

Manila, National Capital Region, Philippines Capgemini Full time

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Delivery Leader

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

The Head of Delivery Management will provide strategic leadership and direction for managing a key account, ensuring the delivery of high-quality services and solutions. This role involves overseeing all aspects of account management, fostering strong client relationships, and driving business growth and profitability.

Key Responsibilities:

  • Strategic Leadership: Develop and implement strategic plans to achieve account objectives and drive growth.
  • Client Relationship Management: Serve as the executive point of contact for the client, ensuring exceptional customer satisfaction and long-term partnerships.
  • Operational Oversight: Oversee the delivery of all projects and services, ensuring they meet client expectations and organizational standards.
  • Team Leadership: Lead, mentor, and develop a high-performing team of managers and professionals.
  • Financial Management: Manage the account's financial performance, including budgeting, forecasting, and profitability.
  • Risk and Issue Management: Identify potential risks and issues, and develop mitigation strategies.
  • Reporting and Analytics: Provide regular updates to senior leadership on account performance, key metrics, and strategic initiatives.
Your Profile
  • Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field. MBA or equivalent advanced degree preferred.
  • Experience: Minimum of 15 years in delivery management or senior leadership roles, with a proven track record of managing large-scale accounts. MS Dynamics CRM expertise.
  • Skills: Exceptional leadership, strategic thinking, and communication skills. Strong financial acumen and proficiency in project management methodologies.
  • Extensive experience in managing complex, multi-million dollar accounts.
  • Deep understanding of industry trends and best practices.
  • Ability to navigate and thrive in a fast-paced, dynamic environment.
Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities, Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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