
Operational Excellence Manager
2 weeks ago
Operational Excellence Manager
\Drive performance and optimize operations to achieve business objectives. As an Operational Excellence Manager, you will lead a high-performing team to success in this leadership role.
\Main Responsibilities:\- \
- Ensure the team meets and exceeds stipulated timelines and service level agreements.\
- Coach and mentor team members to improve their skills and achieve targets.\
- Implement quality updates and drive compliance across the team.\
- Manage staff retention and conduct appraisals to promote growth and development.\
- Maintain a culture of continuous improvement and innovation within the team.\
- Foster strong relationships with internal stakeholders to ensure seamless collaboration and communication.\
- Develop and implement strategic plans to achieve business goals and objectives.\
- Analyze operational metrics and provide insights to inform decision-making.\
- Identify areas for process improvements and implement changes to increase efficiency and productivity.\
- Collaborate with cross-functional teams to drive business outcomes and achieve organizational goals.\
- Stay up-to-date with industry trends and best practices to maintain a competitive edge.\
- Provide guidance and support to team members to help them develop their skills and knowledge.\
- Conduct regular team meetings and one-on-one sessions to discuss progress, challenges, and goals.\
- Evaluate the effectiveness of team processes and make recommendations for improvement.\
- Develop and maintain accurate records and reports to track team performance and progress.\
- Ensure compliance with company policies and procedures.\
- Make decisions that align with the company's mission, vision, and values.\
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