Client Relationship Officer

2 days ago


Manila, National Capital Region, Philippines East West Banking Corporation Full time
Job Description:

We are seeking a highly skilled Client Relationship Officer to join our team at EastWest Banking Corporation. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients.

The Client Relationship Officer will be responsible for delivering exceptional customer service, handling client inquiries, and resolving any issues that may arise. This role requires a high level of professionalism, attention to detail, and the ability to work in a fast-paced environment.

Main Responsibilities:

  1. Provide top-notch customer service to clients via phone, email, or in-person.
  2. Respond to client inquiries and resolve any issues in a timely and professional manner.
  3. Work closely with internal teams to ensure seamless account operations.
  4. Maintain accurate records and reports as required.

Requirements:

  • Bachelor's degree in Economics, Finance, Accountancy, Banking, Business Studies, Administration, Management, Commerce, or equivalent.
  • At least 1-4 years' experience in Banking/Financial Services or equivalent.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Ability to work in a fast-paced environment.

About Us:

EastWest Banking Corporation is a leading bank in the Philippines, committed to providing exceptional banking services to its clients. We value teamwork, innovation, and customer satisfaction. If you are a motivated and results-driven individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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