Global Cash Recovery Expert

1 week ago


Hagonoy, Central Luzon, Philippines beBeeCollections Full time ₱4,000,000 - ₱5,000,000
Job Overview:

The Collections Specialist will work in a fast-paced global environment to efficiently collect cash from customers. This role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to established collections policies and procedures.

Responsibilities:
  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms and conditions.
  • Develop and maintain customer relationships both internal and external, demonstrating cultural awareness and respect for regional differences.
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow management.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorized and resolved within the month payment received.
  • Carefully process final notices, working with internal stakeholders to take appropriate levels of action in cases of non-payment, including up to account closure and service termination.
  • Ensure all document processes are followed and approvals are adhered to at all times.
Requirements:
  • 3+ years proven track record of successful cash collection in a busy global AR team.
  • Tenacious and professionally assertive, with strong written and oral communication skills.
  • Advanced Excel skills and hands-on exposure to accounting systems, preferably NetSuite.
  • Ability to communicate effectively with both technical and non-technical colleagues.
  • Strong interpersonal skills and relationship building abilities.
  • Strong organizational and planning skills, with the ability to prioritize and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision.
  • Self-starter and proactive thinker, with experience working with legal ledgers.


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