
Data Insights Professional
21 hours ago
A dynamic Reporting and Insight Analyst is needed to spearhead data analysis and reporting initiatives. The ideal candidate will have a strong background in data analytics, excellent analytical skills, and the ability to effectively communicate complex insights to non-technical stakeholders.
">Responsibilities- Extract and manipulate raw operational data from multiple systems for timely and accurate reporting.
- Analyze performance metrics (e.g., turnaround time, error rates, volume trends) to identify trends and opportunities.
- Partner with Account Management to create executive-level reporting packages and performance summaries.
- Align reporting outputs with SLAs, client expectations, and contractual obligations.
- Design impactful data visualizations (charts, dashboards, graphs) for technical and non-technical audiences.
- Recommend and implement improvements in data collection, reporting automation, and visualization tools.
- Maintain a centralized repository of recurring reports and standardize reporting templates across departments.
- Contribute to internal initiatives that enhance reporting speed, quality, and usability.
- Bachelor's degree in Data Analytics, Statistics, Business, or a related field.
- 5+ years in a data analysis or reporting analyst role.
- Proven experience working with raw, unstructured datasets to derive actionable insights.
- Advanced proficiency in Microsoft Excel and hands-on experience with data visualization tools such as Power BI, Tableau, or Google Data Studio.
- Strong analytical and problem-solving skills, with keen attention to detail and data integrity.
- Ability to effectively communicate complex data insights to non-technical stakeholders.
- Experience working cross-functionally with Operations, Account Management, and Leadership teams.
- Prior experience supporting U.S. healthcare payers or working in a healthcare BPO setting.
- Familiarity with performance reporting, KPIs, SLAs, or ROI tracking in a services context.
- Exposure to SQL, data querying, or reporting automation platforms.
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