Current jobs related to User Experience Advocate - Cebu City, Central Visayas - Arcanys

  • Customer Experience Advocate

    5 days ago

    Cebu City, Central Visayas, Philippines XtendOps Full time

    Location:Cebu, PhilippinesJob Type:Full TimeSkills:VoiceExcelChatCategories:OutboundSalesCustomer SupportInboundEmailChatResponsibilities:Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

  • User Experience Strategist

    6 days ago

    Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    We are seeking a Creative Solutions Designer to join our team at HawodTech Solutions. As a User Experience Strategist, you will be responsible for creating innovative user experiences that drive business success.Key Qualifications:Graduate of a bachelor's degree in design or ITProficient in wire-framing & comfortable producing concept sketches and user...

  • Senior Consumer Advocate

    2 days ago

    Cebu City, Central Visayas, Philippines OfficePartners360 Full time

    Job OverviewWe are seeking a skilled Senior Consumer Advocate to join our team at OfficePartners360.This role involves addressing and resolving email inquiries from users, focusing on issues related to cashback discrepancies, missing rewards, and general account concerns.Investigate and resolve consumer complaints in a timely manner.Troubleshoot problems by...

  • User Experience Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines InnovaThink Corporation Full time

    About the RoleWe are looking for a talented User Experience Specialist to join our team at InnovaThink Corporation. As a key member of our product development team, you will be responsible for designing intuitive and engaging user experiences for our digital products.

  • Customer Experience Advocate

    5 days ago

    Cebu City, Central Visayas, Philippines XtendOps Full time

    **Job Overview**XtendOps is looking for a dedicated and detail-oriented Customer Experience Advocate to join our team. As the first point of contact for customers, this role is crucial in ensuring that clients receive exceptional support and service.Key Responsibilities:Manage customer inquiries and complaints via multiple communication channels.Process...

  • Designer and Artist for User Experience

    21 hours ago

    Cebu City, Central Visayas, Philippines Yello X Supply Chain Solutions Full time

    Our team at YelloX Supply Chain Solutions is dedicated to optimizing supply chain operations through innovative solutions. As a UI/UX Designer and Graphic Artist, you will contribute to creating seamless user experiences.About the JobThis full-time on-site role is located in Cebu and requires strong attention to detail and...

  • Customer Experience Advocate

    16 hours ago

    Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full time

    Job ResponsibilitiesWe are seeking a highly skilled CUSTOMER EXPERIENCE ADVOCATE to join our team at Infinity Outsourcing Services. As a Customer Experience Advocate, you will play a crucial role in providing exceptional customer service and technical support to our clients.The successful candidate will be responsible for:Providing Exceptional Customer...

  • User Experience Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines LegalMatch Philippines, Inc. Full time

    LegalMatch Philippines, Inc. is seeking a highly skilled UX Analyst to join our team.About the Position:This role involves working closely with cross-functional teams to improve product features and develop new ideas.You will be responsible for conducting user experience testing and analyzing data to inform design decisions.Main Responsibilities:Conduct...

  • Product Advocate

    5 days ago

    Cebu City, Central Visayas, Philippines Skills and Talent Employment Pool, Inc Full time

    About the RoleWe are looking for a Product Advocate to promote our home appliances products to target audiences. The successful candidate will be responsible for engaging customers, promoting products, and managing customer relationships effectively.This is a full-time position requiring no prior experience, with comprehensive training provided. We offer a...

  • Customer Experience Advocate

    1 week ago

    Iloilo City, Western Visayas, Philippines XtendOps Full time

    Location:Iloilo, PhilippinesJob Type:Full TimeSkills:VoiceExcelChatCategories:OutboundSalesCustomer SupportInboundEmailChatResponsibilities:Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will include processing orders and modifications, and escalating complaints across several communication channels.A...

  • Customer Advocate Coordinator

    2 days ago

    Cebu City, Central Visayas, Philippines Talleco Full time

    What We're Looking ForWe're seeking a highly motivated and proactive Customer Advocate Coordinator who can effectively build connections with clients and identify opportunities to upsell and secure new business.This individual will be responsible for maintaining and growing relationships with existing clients, providing exceptional support to resolve issues,...

  • Customer Service Advocate

    5 days ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions is seeking a highly skilled Customer Service Advocate to join our team. As a key member of our customer support division, you will be responsible for handling inquiries from customers regarding their home security systems.Key ResponsibilitiesAnswer phone calls and respond to customer inquiries in a timely and professional...

  • Computer Technician, End User

    3 days ago

    Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full time

    TECHNICIAN, COMPUTER, END USERJob SummaryThe Technician, Computer, End User, I under general supervision of the Supervisor, IT Operations performs basic technical and administrative work in the maintenance and installation of new and existing personal computer systems mainly for users who are working from home. Performs level 1 triage and provides remote...

  • Customer Service Advocate

    2 days ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    At Talent Outsourcing Channel (TORCH) Solutions, we're on the lookout for a talented Customer Service Advocate to join our growing team in Cebu. As a key member of our site, you'll play a vital role in delivering exceptional service to our clients.If you're passionate about providing top-notch support and have what it takes to thrive in a dynamic...

  • User Interface and Visual Artist

    21 hours ago

    Cebu City, Central Visayas, Philippines Yello X Supply Chain Solutions Full time

    YelloX Supply Chain Solutions optimizes supply chain operations with a solutions-based approach, ensuring products reach customers efficiently and safely.About the RoleCreate intuitive user interfaces as a UI/UX Designer and Graphic Artist in our Cebu location.Key ResponsibilitiesDesign mockups, visual designs, web designs, and prototypes using creativity...

  • Advanced User Experience Specialist

    5 days ago

    Angeles City, Central Luzon, Philippines NovanoxPH Full time

    We are looking for an experienced Advanced User Experience Specialist to help us revolutionize the way users interact with our Fintech platform. If you have a passion for creating intuitive and user-friendly interfaces, we want to hear from you!As a key member of our UX design team, you will be responsible for planning, defining, and designing interfaces for...

  • End User Technology Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full time

    Job RequirementsTo succeed as an End User Technology Specialist at Qualfon Philippines, Inc., you must possess excellent technical skills, strong communication abilities, and a customer-centric approach.Key Skills and Qualifications:Bachelor's degree in Information Technology or Computer Science, or equivalent experience.Minimum 1 year of experience in...

  • User Experience Expert

    5 days ago

    Angeles City, Central Luzon, Philippines Offshore MVP Full time

    About the RoleWe are seeking a highly skilled Front-End/Shopify Development expert to join our team at Offshore MVP. In this role, you will be responsible for designing and developing high-quality, responsive web applications using modern frameworks such as React.Work within the Shopify platform to develop custom solutions, themes, and integrations.Write...

  • Experience Insights Manager

    5 days ago

    Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full time

    About the RoleThis is an exciting opportunity to join OP360 as a Manager of Voice of the Customer, leading our efforts in gathering, analyzing, and acting on customer feedback. The ideal candidate will have a strong background in customer experience management, excellent analytical skills, and exceptional communication abilities.Key ResponsibilitiesProgram...

  • UX Designer

    1 week ago

    Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    We are seeking a talented and experienced UX Designer to join our team. As a UX Designer, you will play a pivotal role in creating exceptional user experiences for our digital products and services. Your primary responsibility will be to conduct user research, gather insights, and translate them into intuitive and visually appealing...

User Experience Advocate

1 week ago

Cebu City, Central Visayas, Philippines Arcanys Full time

About Us:

Arcanys is a pioneering company that connects entrepreneurs and innovators with dedicated remote engineers to accelerate software development.

We prioritize collaboration, innovation, and continuous learning, creating an environment where our team members can grow professionally and personally. As a Customer Support Representative, you'll be part of this dynamic team.

  • You'll work with a diverse range of clients, leveraging your technical expertise to resolve complex issues and provide personalized support.
  • Your responsibilities will include analyzing and resolving technical problems, communicating effectively with clients and internal stakeholders, and maintaining accurate records.
  • You'll participate in regular meetings to share insights and best practices with the team, ensuring seamless communication and effective issue resolution.

**Job Description:**

  • Educate and train clients on all RateMyAgent features.
  • Investigate and work to fix technical problems, logging issues with other RMA teams and external providers.
  • Handle disgruntled customers, using judgment to escalate to senior team members or manager as needed.