Senior Consumer Advocate
5 days ago
We are seeking a skilled Senior Consumer Advocate to join our team at OfficePartners360.
This role involves addressing and resolving email inquiries from users, focusing on issues related to cashback discrepancies, missing rewards, and general account concerns.
- Investigate and resolve consumer complaints in a timely manner.
- Troubleshoot problems by reviewing consumer accounts and system data to provide accurate resolutions.
- Manage workflows related to problem investigation, solution implementation, and user education.
- Analyze complex customer issues and develop effective solutions.
- Maintain open communication with consumers to ensure resolution and satisfaction.
- Work collaboratively with internal teams to improve the overall customer experience.
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Post-Sales Advocate
4 days ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeRequired Skills and QualificationsTo succeed in this role, you should have at least a High School Graduate (Old/New Curriculum) or at least 2 years in vocational/bachelor's degree. You must have 1 year BPO experience with at least 6 months in a technical account, good understanding of consumer electronics products, solid technical and diagnostic skills, and...
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Cebu Brand Advocate
4 days ago
Cebu City, Central Visayas, Philippines WHR Global Consulting Full timeAt WHR Global Consulting, we are seeking a highly skilled and charismatic individual to fill the role of Brand Ambassador for our client based in Cebu. This is an exciting opportunity to build and grow a brand through lead generation and network building within key areas in Cebu.The ideal candidate will have experience in sales and as a brand ambassador,...
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Senior Quality Assurance Lead
4 days ago
Cebu City, Central Visayas, Philippines NutriAsia Full timeNutriAsia is seeking a Senior Quality Assurance Lead to design and develop quality programs, leading its execution from the point of manufacture to consumer/customer management.Key Responsibilities:Communicate matters related to food safety, such as regulatory requirements, preventive actions, non-conformances, corrective actions, and recalls.Job...
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Cebu City, Central Visayas, Philippines Monroe Consulting Group Full timeExecutive search firm Monroe Consulting Group Philippines is recruiting on behalf of an Australian online credit platform that is expanding its operations. They are seeking a Senior Analyst - Underwriting and Portfolio Performance (Remote). This role is responsible for underwriting credit applications, analyzing portfolio performance, identifying risks, and...
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Customer Service Advocate
28 minutes ago
Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full timeJob OverviewWe're hiring a Customer Service Advocate to represent our company and deliver exceptional customer experiences. If you're passionate about helping others and building strong relationships, this might be the perfect fit for you.Key ResponsibilitiesHandle customer inquiries and concerns through written communication, demonstrating empathy and...
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Senior Quality Manager
5 days ago
Cebu City, Central Visayas, Philippines Linda Hausermann & Associates Full timeJob Title: Senior Quality ManagerAccount: Premium ConsumerWork Schedule: Shifting Schedule (Morning, Mid, Graveyard)Work Arrangement: Onsite (HM Tower, W Geonzon St, Cebu City)Salary Package: Up to 200,000 - Offers a relocation packageStart Date: ASAPHeadcount: 1QUALIFICATIONS:Minimum of 2 years in college, preferably a bachelor's degreeMinimum 3 years of...
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Senior Angular Developer
3 days ago
Cebu City, Central Visayas, Philippines AMCS Group Full timeSustainability that means businessWho we areSustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.What we doOur innovative SaaS solutions...
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Front-End Team Lead
2 days ago
Cebu City, Central Visayas, Philippines AMCS Group Full timeAt AMCS Group, we specialize in delivering technology solutions to facilitate a carbon neutral future. Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries.About the RoleWe're looking for a Senior Front-End Developer to lead and deliver complex features, collaborate with our global team, and champion...
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Quality Assurance Supervisor
5 days ago
Cebu City, Central Visayas, Philippines NutriAsia Full timeThis position shall design and develop quality programs and lead its execution from the point of manufacture to consumer/customer management. Communicate matters related to food safety, such as but not limited to regulatory requirements, preventive actions, non-conformances, corrective actions, and recalls.Seniority LevelMid-Senior levelEmployment...
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Customer Experience Director
22 hours ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeResponsibilities- Oversee operational deliverables of the Quality Team- Lead and develop Senior Quality Officers and Quality Leads- Drive and participate in internal and client weekly, monthly, and quarterly performance reviews- Represent the QA department in internal and client meetings- Reinforce the Quality and Compliance requirements of the company and...
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Senior Escalation Resolution Specialist
5 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeJob SummaryThe Escalation Manager will play a critical role in CallTek's support team, acting as a central point for managing and resolving escalated customer issues. This individual will ensure high-priority cases are addressed promptly, driving resolution while improving customer satisfaction and maintaining service-level agreements (SLAs).Main...
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Healthcare Coordination Specialist
7 days ago
Cebu City, Central Visayas, Philippines Outsourced Full timeOutsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost...
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Cebu City, Central Visayas, Philippines Shearwatercpo Full timeClinical Documentation Improvement Quality Assurance (CDI QA Specialist)Join to apply for the Clinical Documentation Improvement Quality Assurance (CDI QA Specialist) role at Shearwater CPO - Home of Clinicians.Physical Sites: Taguig, Pampanga, and CebuOur Clinicians and Associates advocate for better patient care while enjoying these benefits:Work from Home...
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Senior .NET Developer
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeCompany OverviewTASQ Staffing Solutions is a premier staffing solutions provider dedicated to delivering top talent to our clients. We are passionate about connecting talented professionals with exciting opportunities.Job DescriptionWe are seeking an experienced .NET developer to join our team. As a senior member of our development team, you will play a...
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Operational Excellence Manager
22 hours ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeJob DescriptionThe Operational Excellence Manager is responsible for overseeing the operational deliverables of the Quality Team at TDCX Philippines. This includes leading and developing Senior Quality Officers and Quality Leads to drive internal and client weekly, monthly, and quarterly performance reviews.This role represents the QA department in internal...
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Sales Executive
4 days ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeJob HighlightsUnlock your earning potential with up to P2000 in eGCs for milestones plus P300 eGC for all applicants processed onsite*. Enjoy up to 30% performance incentives* and receive a maximum of P2000 Attendance bonus. Plus, you'll have access to comprehensive HMO and Life Insurance coverage from Day 1. With Enhanced HMO coverage for dependents,...
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Senior Campus Coordinator
2 weeks ago
Cebu City, Central Visayas, Philippines IntouchCX Full timeLocation: 12F, One Montage Building, Archbishop Reyes Ave., Cebu CityDepartment: FacilitiesOverview of Position:The Senior Campus Coordinator is the ultimate organizer, involved in the day-to-day operations to support the Facilities Management and Employee Experience departments. The ideal candidate will work as a liaison between management and Campus...
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Call Center Openings
4 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:• At least High School Graduate (old...
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Call Center Openings
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:• At least High School Graduate (old...
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Senior AP Team Lead
1 day ago
Cebu City, Central Visayas, Philippines NCR Full timeAbout NCR VOYIXNCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. We are headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.For nearly 140 years, we have been the global leader in consumer transaction technologies, turning...