Remote Support Specialist

1 week ago


Barcelona, Philippines beBeeTechnical Full time ₱3,600,000 - ₱4,200,000
Job Opportunity

We are seeking a skilled Remote Technical Support Specialist to join our team.

The ideal candidate will be responsible for providing exceptional technical support to clients via phone, chat, or email.

  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
  • Maintain up-to-date knowledge of products, services, and support procedures
  • Ensure customer satisfaction by providing timely and effective resolutions
Required Skills and Qualifications
  • Bachelor's degree or equivalent required
  • Previous call center experience preferred
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
Benefits and Perks
  • HMO Coverage plus dependent coverage
  • Dental coverage and in-house dental assistance
  • Meal allowance during training; allowances for clothing, laundry and meals
  • Career growth and learning opportunities
  • Employee shuttle services; company events
Other Information
  • All employees are treated with dignity and respect. We are an equal opportunity employer and will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements.
  • The job description is not a contract and may be revised at any time.


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