Chief Customer Adoption Officer

2 days ago


Makati City, National Capital Region, Philippines beBeeBusiness Full time ₱800 - ₱1,300
Customer Success Manager Job Description

We are seeking a seasoned professional to drive customer adoption of Microsoft 365. As a key member of our Solution Sales Department, you will be responsible for building and maintaining strong relationships with our clients.

Key Responsibilities:
  • Drive customer Microsoft 365 usage by focusing on Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, Viva, Power Platform & Intune.
  • Develop and execute comprehensive adoption strategies tailored to each client's unique needs and business objectives.
  • Facilitate onboarding processes, including training sessions, workshops, and webinars to ensure clients are fully equipped to utilize M365 features.
Adoption Strategy and Execution:
  • Monitor adoption metrics and KPIs, providing regular reports and insights to clients and internal stakeholders.
  • Collaborate with AI tools like Microsoft Copilot & Open AI to identify use cases and lead workshops to promote adoption.
Candidate Requirements:
  • Excellent communication, organizational, and presentation skills.
  • Degree in Computer Science or similar fields.
  • Minimum 3 years of experience in training/deploying M365 platform.


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