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Operational Excellence Manager
1 week ago
Neksjob Corporation is committed to providing exceptional customer service. As an Operational Excellence Manager, you will be responsible for leading the development of new solutions and improving existing processes.
In this role, you will work closely with our customer-facing teams to identify areas for improvement and implement changes that drive business results. Your expertise in Retention and Sales LOB will be invaluable in helping us achieve our goals.
We are seeking a highly motivated and experienced Quality Assurance professional who is passionate about delivering high-quality results and driving business success.
- About the Role
- Monitor and evaluate the quality of customer interactions to ensure they meet our high standards.
- Develop and implement new solutions to improve customer satisfaction and loyalty.
