Restaurant Partnership Specialist
4 days ago
Join Our Team
We're foodpanda, the leading food delivery platform in Asia, outside of China. Our mission is to make ordering food online simple, convenient, and enjoyable for everyone. To achieve this goal, we need talented individuals who share our vision and values.
Our Culture
We're a team of passionate individuals who love what we do. We believe in winning through diversity and creating an inclusive environment where everyone can thrive. Our culture is built on four core values: Customer Focus, Innovation, Collaboration, and Integrity.
Your Role
We're seeking an Account Management Associate to join our team in Metro Manila. As a key member of our team, you'll be responsible for managing and enhancing relationships with partner restaurant chains, negotiating deals and marketing ads, ensuring high customer satisfaction, and improving aftersales processes.
Your Responsibilities
- Relationship Management: Foster strong relationships with 50-80 partner restaurant chains, ensuring open communication and trust.
- Negotiation and Sales: Negotiate exclusive deals and marketing ads with top partner restaurants to drive sales growth while preserving relationship quality.
- Customer Satisfaction: Ensure all partner restaurants deliver exceptional customer experiences, providing feedback and coaching to improve performance.
- Aftersales Support: Offer proactive support to partner restaurants, addressing any issues they may face on our platform, devices, or operational matters.
Your Requirements
- Bachelor's degree graduate.
- Preferably 1-3 years lead or account management experience, preferably in the food and beverages industry.
- Excellent interpersonal and communication skills, with strong negotiation and conflict resolution abilities.
- A passion for working with local restaurants and convincing people.
- High level of endurance and perseverance in following up with partner restaurants.
- Pleasant personality, high energy, and commitment to excellence.
- Ability to work efficiently and effectively, prioritizing tasks and managing multiple projects.
- Team player with strong self-motivation and independence.
- Strong interest in building lasting relationships with clients.
- Proficiency in English, Filipino, Visayan, and Local dialect required.
What We Offer
We provide:
- A dynamic, supportive work environment that fosters growth and development.
- Ongoing training and professional development opportunities to enhance your skills.
- A collaborative team atmosphere with regular social events and activities.
- Diversity and inclusion initiatives that celebrate our differences and promote a culture of respect.
- Responsibility and autonomy from day one in a fast-paced and innovative company.
- Recognition and rewards for top performers, welcoming new colleagues, and sharing delicious food together.
- A competitive compensation package, comprehensive benefits, and ongoing learning opportunities.
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