Globally Consistent HR Information Specialist

6 days ago


Quezon City, National Capital Region, Philippines HSBC Full time

HSBC is committed to providing a globally consistent way of accessing HR information. Our HR service makes the resolution of HR-related queries faster and easier for employees and managers around the world.

Key Responsibilities:
  • Handle inquiries from employees and managers in a professional and employee-focused approach
  • Use soft skills and empathy to diffuse difficult situations
  • Provide excellent verbal and written communication skills at all times
  • Understand scope of services and escalate to tier 2 when necessary


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