Wireless and Wireline Expert

7 days ago


Manila, National Capital Region, Philippines Globe Telecom Full time

Globe Telecom, Inc. is committed to creating wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

Responsibilities
  1. Equipment Maintenance: Conduct preventive and corrective maintenance of telecom equipment of Wireless/Wireline/Transmission equipment(s) through streamline.
  2. Supplier Oversight: Supervise and monitor progress of suppliers and/or third-party contracted services ensuring SLAs are met for optimum services availability for our customers.
  3. Audit and Quality Assurance: Conduct audits of PAT/HAT/SAT of new telecom equipment. Call out major defects and escalate to acceptance governance based on design vulnerability, I2E closure issues.
  4. Crisis Management: Act, correct, and close a service restoration as quickly as possible and minimize the adverse impact to the business operation SLAs.
  5. Site Coordination: Coordinate and close field work orders requested by other groups on a daily basis. Identify and address site issues (Access, rental, electric bill, etc.) and initiate relocation requests when necessary.
  6. Task Leadership: Lead on assigned tasks by IS (ad hoc, special projects, etc).
  7. Data Management: Maintain accurate inventory of equipment on hand. Update site information such as BOP, Network Topology, 2Mb plan, Site Address, project SHIFT, etc.
  8. Resource Allocation: Manage spare parts and resources effectively, requesting spares as needed and ensuring timely returns of faulty modules.
  9. Business Continuity Planning: Participate in BIA BCMS (Business Impact Analysis) exercises and ensure updates in GT CMDP portal.
  10. Administrative Support: Provide administrative support, including timely filing of OTs, VL/SL, Dash, BTTAs, Streamline, etc., and attendance at training sessions for skills upkeep and culture building.

We Foster a Culture of Excellence: We treat people right to create a Globe of Good.

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.



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