Telecom Infrastructure Manager

6 days ago

Manila, National Capital Region, Philippines Globe Telecom Full time

Our goal at Globe Telecom is to create a wonderful world for our people, business, and nation by uniting people of passion who believe they can make a difference.

Key Responsibilities
  • Equipment Maintenance: Perform preventive and corrective maintenance of telecom equipment of Wireless/Wireline/Transmission equipment(s) through streamline.
  • Supplier Oversight: Supervise and monitor progress of suppliers and/or third-party contracted services ensuring SLAs are met for optimum services availability for our customers.
  • Audit and Quality Assurance: Conduct audits of PAT/HAT/SAT of new telecom equipment. Call out major defects and escalate to acceptance governance based on design vulnerability, I2E closure issues.
  • Crisis Management: Act, correct, and close a service restoration as quickly as possible and minimize the adverse impact to the business operation SLAs.
  • Site Coordination: Coordinate and close field work orders requested by other groups on a daily basis. Identify and address site issues (Access, rental, electric bill, etc.) and initiate relocation requests when necessary.
  • Task Leadership: Lead on assigned tasks by IS (ad hoc, special projects, etc).
  • Data Management: Maintain accurate inventory of equipment on hand. Update site information such as BOP, Network Topology, 2Mb plan, Site Address, project SHIFT, etc.
  • Resource Allocation: Manage spare parts and resources effectively, requesting spares as needed and ensuring timely returns of faulty modules.
  • Business Continuity Planning: Participate in BIA BCMS (Business Impact Analysis) exercises and ensure updates in GT CMDP portal.
  • Administrative Support: Provide administrative support, including timely filing of OTs, VL/SL, Dash, BTTAs, Streamline, etc., and attendance at training sessions for skills upkeep and culture building.

We Treat People Right: We treat people right to create a Globe of Good.

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

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