
Renewable Energy Technical Support Specialist
2 days ago
About Renewable Energy Technical Support Role
Job Description:
- We are seeking a highly skilled technical support specialist to join our global customer support team. The successful candidate will play a pivotal role in resolving technical challenges involving multiple platform issues, data flows, networking, communication failures, and KPI calculations for renewable energy assets.
- The ideal candidate will have excellent problem-solving skills, be able to work well under pressure, and have a strong passion for delivering exceptional customer experiences.
Required Skills and Qualifications:
- Bachelor's degree in engineering (renewable/communication/data engineering preferred)
- Minimum 3 years of experience in a technical support role with a focus on renewable energy
- Strong knowledge of CRM/ticketing systems and ticketing workflows
- Familiarity with SaaS products and technologies
- Database knowledge and cloud computing expertise
Benefits:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to contribute to advancing clean energy solutions and supporting global sustainability initiatives.
We believe that diverse perspectives and experiences are essential to our success. If you are passionate about renewable energy and delivering exceptional customer experiences, we encourage you to apply.
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