Platform Operations Supervisor

2 weeks ago

Cebu City, Central Visayas, Philippines beBeeTeamLead Full time ₱3,000,000 - ₱4,000,000

Job Description:

  • As a Team Lead, you will be responsible for guiding and supporting a team of technical specialists in their daily tasks.
  • Handling escalations that require immediate management attention is an essential part of this role.
  • Monitoring team performance and adjusting duties as necessary will also be your responsibility.
  • Direct reports will receive assistance in handling Level 1/Level 2 platform support for both internal teams and external users.
  • Collaboration with Product Engineering teams for proper escalation handoffs is crucial.
  • Issues/alerts from monitoring systems must be closely monitored and escalated when necessary.
  • Troubleshooting, investigating, and resolving/triaging application issues are key responsibilities.
  • Regular status updates on all reported issues and tickets are mandatory.
  • Updating and maintaining technical documents and procedures is also required.

About the Role:

  • Responsibilities include:

  • Operations Supervisor

    1 week ago

    Cebu City, Central Visayas, Philippines beBeeLeadership Full time ₱1,300,000 - ₱1,750,000

    Job Title: Operations SupervisorAs a vital member of our organization, the Operations Supervisor plays a crucial role in driving success. The primary objective is to formulate targets for individuals and teams while anticipating potential escalation and taking over calls when necessary.Key Responsibilities:Coaching & Feedback: Enhance agent performance...

  • Operations Supervisor

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱32,000 per year

    Operations Supervisor – Retail AccountLocation: Cebu CityWork Setup: Onsite | Shifting Schedule | Night ShiftShape Success Through Strong LeadershipWe are seeking a skilled and driven Operations Supervisor to oversee a team of Customer Service Representatives in our Retail account. This role involves managing day-to-day performance, coaching and developing...

  • Operations Supervisor

    8 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱420,000 per year

    Operations Supervisor – Retail AccountLocation: Cebu CityWork Setup: Onsite | Shifting Schedule | Night ShiftShape Success Through Strong LeadershipWe are seeking a skilled and driven Operations Supervisor to oversee a team of Customer Service Representatives in our Retail account. This role involves managing day-to-day performance, coaching and developing...

  • Operations Supervisor for Content Creators

    1 week ago

    Mandaue City, Central Visayas, Philippines Orca Communications Full time

    Operations Supervisor for Content CreatorsJoin to apply for the Operations Supervisor for Content Creators role at Orca CommunicationsOperations Supervisor for Content Creators1 day ago Be among the first 25 applicantsJoin to apply for the Operations Supervisor for Content Creators role at Orca CommunicationsGet AI-powered advice on this job and more...

  • Field Operations Supervisor

    7 days ago

    Cebu City, Central Visayas, Philippines blk cosmetics Full time ₱70,000 - ₱120,000 per year

    Job Description:Report directly to the Operations ManagerEnsure smooth retail operations (from demand planning to ensuring 100% fill rate) by helping the Sr. Operations Manager implement operational rules and systems, even periodically assessing, modifying, and improving these procedures.Ensure that all operational requirements (such as product requests,...

  • URGENT HIRING Supervisor, Operations

    3 weeks ago

    Cebu City, Central Visayas, Philippines ResultsCX Full time

    About the roleWe are seeking an experienced Supervisor, Operations to join our dynamic and growing team at ResultsCX in Lapu-Lapu City, Cebu. As a Supervisor, Operations, you will play a vital role in overseeing and leading our customer service team, ensuring we deliver exceptional support to our valued clients. This is a full-time position with...

  • Technical Writer Intern – Platform Operations

    2 weeks ago

    Cebu City, Central Visayas, Philippines Trax Technologies Full time $40,000 - $80,000 per year

    About The RoleWe're looking for a detail-driven and organized Technical Writer Intern to support the Platform Operations team. In this role, you'll help improve how knowledge is captured, structured, and shared by organizing internal documentation, refining runbooks, and building easy-to-navigate content libraries.You'll work closely with support engineers,...

  • Operational Supervisor

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeLeadership Full time ₱2,488,225 - ₱2,986,420

    Job TitleA supervisor role responsible for overseeing a support team in assessing and assigning cases, routing escalations, and resolving low-level single-touch cases.This person should have leadership background combined with customer service and minor technical expertise. A problem-solving attitude with an ability to motivate a team to achieve specific...

  • Restaurant Supervisor

    2 weeks ago

    Cebu City, Central Visayas, Philippines Fagokho Corp. Full time $70,000 - $120,000 per year

    About the Company:Noodlerama Group, Inc. is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.Restaurant Supervisors - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff,...

  • Operations Supervisor

    2 weeks ago

    Mandaue City, Central Visayas, Philippines Polysphere Distribution Inc. Full time $104,000 - $130,878 per year

    As an Operations Supervisor, you will play a crucial role in overseeing and optimizing our operational processes to ensure efficiency and productivity.Responsibilities:• Lead and manage a team of operations staff, providing guidance, support, and fostering a positive work environment.• Monitor and analyze operational performance, identifying areas for...