Technical Network Specialist

5 days ago


Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

The role of a Technical Network Specialist at Manulife Insurance Malaysia involves ensuring the optimal functioning of our network infrastructure. This position requires a strong understanding of complex network environments, including data networks, security on-prem and cloud infrastructure.

Key Responsibilities:
  • Monitoring infrastructure components on-premises and in the cloud
  • Jointly with a team provide 24/7 operational services
  • Assist Infrastructure/DevOps/Application teams covering 24/7 monitoring and basic troubleshooting
  • Ability to resolve incidents within SLA timeline including automate and improve existing processes
  • 1st Level support for issues related to network infrastructure and devices including switches, routers, firewalls, load balancers, access-points, etc.

The successful candidate will possess solid experience in supporting complex network environments, strong knowledge in routing and switching technology, and hands-on experience on end-to-end management; troubleshooting and problem-solving skill across multiple platforms in complex network environment.



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