Customer Service Representative

2 days ago

Tarlac City, Central Luzon, Philippines beBeeCustomer Full time ₱200,000 - ₱300,000

We are seeking a reliable and detail-oriented customer support professional. This role involves processing refunds, creating shipping labels, and handling inbound customer calls.

Responsibilities:
  • Process refunds accurately and promptly.
  • Generate shipping labels for outgoing packages.
  • Answer customer phone calls with professionalism.
  • Maintain accurate records and follow internal procedures.
  • Collaborate with team members to ensure timely order resolution.
Requirements:
  • Excellent English communication skills (spoken and written).
  • Clear speaking voice with minimal accent.
  • Strong attention to detail and organizational skills.
  • High-speed internet connection.
  • Ability to follow instructions and work independently.
Preferred Qualifications:
  • Previous experience in eCommerce, customer service, or logistics.
  • Familiarity with online order platforms and shipping tools.

This role plays a key part in ensuring smooth order fulfillment and excellent customer service.

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