Client Engagement Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time $16,800 - $22,400

Job Title: Client Engagement Specialist

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We are seeking a highly skilled and customer-focused individual to join our team as a Client Engagement Specialist.

">Job Description

The Client Engagement Specialist is responsible for delivering exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

The ideal candidate will have a proven track record of providing timely and effective support to clients, and will be able to adapt to changing priorities and deadlines.

Key Responsibilities
  • Provide timely and effective support to clients via phone, email, and live chat
  • Respond to client inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex client issues
  • Develop and maintain strong relationships with clients through regular communication and follow-up
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Proficiency in computer applications, including CRM software
  • Diploma or Bachelor's Degree in a related field
  • 2+ years of experience in customer-facing role
Benefits

We offer a competitive salary and benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid time off
Others

This is an excellent opportunity for a motivated and customer-focused individual to join our team and make a real impact on our clients' experiences.



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