Customer Solutions Officer

1 month ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Title: Customer Solutions OfficerAbout the Role:

We are seeking a highly skilled Customer Solutions Officer to join our team. As a key member of our compliance department, you will play a vital role in ensuring the accuracy of research and compliance advice provided to our sales force team.

Key Responsibilities:
  • Assist with the administration of compliance procedures and control systems for the business review department, monitoring, researching, and responding to compliance-related inquiries across all product lines.
  • Ensure the accuracy of research and compliance advice provided to members of the sales force team.
  • Develop information regarding required changes in reports and procedures.
  • Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends, and concerns.
  • Support the sales force and management by implementing recommendations concerning changes, improvements, and enhancements.
  • Apply knowledge of how the team interacts with others to accomplish customer service goals.
  • Fulfill client needs while providing an exceptional client experience.
  • Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
Requirements:
  • Previous relevant experience preferred.
  • Series 6 and 26 License.
  • Fundamental understanding of industry regulations in the US and Canada.
  • Extensive understanding of systems, products, and culture.
  • Proven knowledge of securities, insurance, and mortgage lending laws and regulations as they apply to sales practice issues affecting the sales force.
  • Effective verbal and written communication.
  • Influencing and relationship management skills.
  • Proven ability to creatively solve problems.
Education:
  • Bachelor's/University degree or equivalent experience.


  • Taguig, National Capital Region, Philippines KMC Solutions Full time

    KMC Solutions is seeking a highly skilled and ambitious individual to fill the role of Director of Workspace Solutions. This exciting opportunity presents a chance to join a dynamic team and contribute to the growth and success of our organization. About the Role:We are looking for a results-driven professional with a strong background in sales, who can...


  • Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    Job Description:Overview:Comrise Global Solutions is a pioneering company that has been at the forefront of innovative solutions, and we are seeking an exceptional individual to fill the role of Business Development Officer. As a key member of our team, you will be instrumental in driving business growth and expansion through strategic networking, targeted...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job OverviewTASQ Staffing Solutions is seeking a skilled Technical Airtable Solutions Specialist to join our team. This role involves designing, implementing, and customizing Airtable bases tailored to our specific needs.About the JobAs a Technical Airtable Solutions Specialist, you will create automated workflows using Airtable's automation features and...


  • Taguig, National Capital Region, Philippines Trinity Workforce Solutions Full time

    Job Description:We are seeking a highly skilled Salesforce Developer to join our team at Trinity Workforce Solutions. The successful candidate will have a proven track record of delivering high-quality solutions using Salesforce, with expertise in data modeling, metadata management, and integrations with external services.This is a challenging role that...


  • Taguig, National Capital Region, Philippines Maximum Solutions Corporation Full time

    About UsMaximum Solutions Corporation is a dynamic organization dedicated to delivering exceptional solutions to its clients.Salary and BenefitsThe successful candidate can expect a competitive salary of $45,000 per annum, commensurate with experience and qualifications. Our benefits package includes opportunities for growth and development, as well as a...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    OverviewTASQ Staffing Solutions is a leading provider of staffing solutions, helping businesses find top talent to drive growth and success. Our team of experts works closely with clients to understand their needs and deliver tailored solutions that meet their goals.Salary$120,000 - $180,000 per annum, depending on experience and qualifications.Job...


  • Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full time

    Job DescriptionWe are seeking a skilled Cloud Solutions Architect to join our team at Vertere Global Solutions, Inc.About the RoleThis is a full-time position that involves designing and implementing cloud-based solutions for various clients. The ideal candidate will have extensive experience in cloud computing, particularly with Microsoft Azure.The Cloud...


  • Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    **Job Description:**We are seeking an experienced Technical Sales Expert to join our team at Comrise Global Solutions.The ideal candidate will have a strong background in renewable energy, specifically solar and battery energy storage systems (BESS), with a proven track record of success in technical sales and project management.As a Technical Sales Expert,...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Job Title:Customer Solutions ExpertAbout the Role:We are seeking a skilled Customer Solutions Expert to join our team at Gratitude Philippines. In this role, you will be responsible for providing exceptional service to our clients by handling their inquiries and concerns in a timely and professional manner.Responsibilities:Compliance Management: Assist with...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    We are TASQ Staffing Solutions, a staffing solutions company seeking talented individuals to join our team as Call Center Agents. This role is perfect for those looking to start their career in customer service and work in a dynamic environment.About the Role:As a Call Center Agent with TASQ Staffing Solutions, you will be responsible for handling customer...


  • Taguig, National Capital Region, Philippines KMC Solutions Inc Full time

    The Customer Experience Liaison role at KMC Solutions Inc. presents an exciting opportunity to excel in a dynamic environment. This position is perfect for individuals who thrive on delivering exceptional customer experiences and working collaboratively with teams.Job SummaryWe are seeking a highly skilled and motivated Customer Experience Liaison to join...


  • Taguig, National Capital Region, Philippines KMC Solutions Full time

    OverviewKMC Solutions is a leading provider of innovative solutions, and we are seeking an experienced Strategic Account Director IV to join our team. This role will be responsible for managing key client relationships, delivering exceptional customer experiences, and driving business growth.About the RoleThe Strategic Account Director IV will be the primary...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Neksjob Philippines seeks a Customer Service Liaison Officer to join our team in McKinley, Taguig. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients.Job SummaryThis is a full-time onsite position that requires a 1-year CSE or CCE with proof of employment and a typing speed of 25 WPM....


  • Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    We are seeking an experienced Product Development Manager to lead our Energy Storage Solutions team. The ideal candidate will have a strong background in technical sales, with a minimum of 5 years of experience in the ESS and Solar industry.Job DescriptionThe Product Development Manager will be responsible for designing and configuring BESS (Battery Energy...


  • Taguig, National Capital Region, Philippines Vertere Global Solutions Full time

    Job SummaryA Program Management Officer may be assigned either in the Program Delivery Department or the Program Control Department. In the latter, a PMO is expected to provide centralized monitoring and control of schedule, scope, resources, costs, changes, risks, and quality in the assigned IT/Non-IT request portfolios. The officer shall also handle...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Technical Expertise: As a seasoned Cloud Solutions Architect at Nityo Infotech, you will develop and maintain architecture designs, standards, and best practices for cloud-based solutions. This role requires expertise in cloud technologies, including Microsoft Azure and Office 365, as well as hands-on experience with client-facing product lines and...


  • Taguig, National Capital Region, Philippines KMC Solutions Full time

    About the RoleWe are seeking an experienced Senior SAP FIORI Application Developer to join our Digital Solutions team at KMC Solutions.Job DescriptionThe successful candidate will be responsible for designing, developing, and maintaining high-quality SAP Fiori artifacts. This includes utilizing HTML5, CSS, JavaScript, and jQuery programming languages, as...


  • Taguig, National Capital Region, Philippines Visage Executive Search Full time

    We are seeking a highly motivated Business Development Executive to join our team at Visage Executive Search. In this role, you will be responsible for expanding our engineering company and small to medium-sized industry customer base in the Philippines.The ideal candidate will have a strong understanding of the security industry and its related...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job DescriptionWe are seeking a skilled Data Visualization Manager to join our team at TASQ Staffing Solutions. This is a unique opportunity to utilize your expertise in data visualization and business intelligence to drive business growth.About the RoleThis role involves working closely with internal teams and client stakeholders to understand business...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job OverviewTASQ Staffing Solutions is seeking a highly skilled and experienced HR Onboarding Manager to join our team. This role requires strong leadership and recruitment expertise, with a focus on onboarding, risk management, and compliance.Key ResponsibilitiesManage the onboarding process for new hires, ensuring seamless integration into the...