Dynamic Customer Experience Specialist

1 week ago

Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱80,000 - ₱100,000
Unlock Your Potential in a Dynamic Role

At our organization, we recognize that every individual has the capacity to make a significant impact. As a customer service professional, you will be part of a team that delivers exceptional experiences.

We strive to create an environment where our employees can thrive and grow. Our dedication to fostering a positive workplace culture is evident in our commitment to recognizing and celebrating individual achievements.

About Your Responsibilities
  • You will own the resolution process for escalated or complex customer inquiries.
  • You will respond to incoming communications from customers and conduct thorough research to provide accurate answers and resolve their issues.
What You Need to Succeed
  • You must possess a high school diploma or equivalent qualification.
  • You should have a minimum of 6 months of experience in customer-facing roles, either within BPO or non-BPO environments.
  • You must be able to apply and explain your product knowledge effectively.
  • You should have basic computer proficiency.
A Glimpse into Your Career Development

We are committed to providing you with the skills and support necessary to excel in your role and advance your career. From comprehensive training programs to ongoing coaching and development opportunities, we aim to empower you to reach your full potential.

About Us

We are an equal opportunities employer that welcomes applications from diverse candidates. We strive to create an inclusive work environment where all employees feel valued, respected, and empowered to contribute their unique perspectives.

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