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Customer Service Liaison

1 week ago

Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

Job Overview:

We are seeking a highly skilled Customer Service Liaison to provide exceptional support to our clients. This role involves handling customer inquiries, addressing concerns, and ensuring a positive experience.

Key Responsibilities:

  • Handle customer inquiries via various channels.
  • Provide detailed information about products and services.
  • Resolve customer complaints in a timely manner.
  • Process orders, returns, and account updates with accuracy.
  • Maintain accurate records of customer interactions.
  • Foster strong relationships with clients through effective communication.

Required Skills:

  • Excellent communication and problem-solving skills.
  • A customer-centric approach with a focus on quality service.
  • Ability to work in a fast-paced environment with multiple priorities.