Mobile Technical Solutions Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time ₱114,100 - ₱204,400
Mobile Support Specialist

We're seeking a highly skilled and experienced Mobile Support Specialist to join our team. This is an exciting opportunity for someone who thrives at the intersection of mobile technology, developer support, and customer success.

The successful candidate will play a key role in shaping the developer experience at scale, working directly with mobile developers to troubleshoot integration problems and share implementation best practices. You'll also be responsible for reproducing, debugging, and escalating mobile-specific issues in partnership with Engineering and Product.

In this hands-on, high-impact role, you'll have the opportunity to build strong relationships with enterprise mobile development teams, including Fortune 500 companies. You'll work closely with internal teams to communicate incident status and contribute to root cause analyses.

A passion for building developer enablement and support from the ground up is essential for this role. If you're a technical expert with a strong track record of solving complex technical issues in mobile development or developer support environments, we'd love to hear from you.

This is a full-time position that requires a proactive and curious attitude about how AI can support your role through automation, ideation, or more thoughtful decision-making. As part of our team, you'll have access to competitive salaries and meaningful equity, as well as benefits tailored to your needs.

We're committed to providing a supportive and inclusive work environment where everyone feels valued and empowered to succeed. Join us and become a vital part of our mission to redefine how data moves at the edge.

  • Key Responsibilities:
  • Reproduce, debug, and escalate mobile-specific issues in partnership with Engineering and Product.
  • Work directly with mobile developers to troubleshoot integration problems and share implementation best practices.
  • Build tooling and automation to streamline mobile debugging and improve developer workflows.
  • Collaborate with Engineering to communicate incident status and contribute to root cause analyses.
  • Requirements:
  • A strong track record of solving complex technical issues in mobile development or developer support environments.
  • Deep knowledge of iOS (Swift/Objective-C) and/or Android (Kotlin/Java) development, with hands-on experience debugging app or SDK behavior.
  • Experience supporting or integrating mobile SDKs in production environments.
  • Ability to break down ambiguous technical problems, form clear hypotheses, and drive them to resolution.

You must be comfortable reading, analyzing, and referencing mobile code and GitHub commits to stay current with changes. Strong communication and collaboration skills are also essential, including active listening, empathy, and clear expectation-setting with customers.

We're an equal-opportunity employer, committed to diversity and inclusion. We welcome applications from talented individuals who share our values and are passionate about building a better future for everyone.

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