Technical Solutions Designer

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeServiceNow Full time $85,000 - $105,000

Our team is seeking a highly skilled and experienced ServiceNow Technical Consultant to join our growing practice area. This is a 100% remote opportunity, requiring candidates to be willing to interview and work in US-based time zones for this full-time position.

As a ServiceNow Technical Consultant, working remotely, you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications.

Key Responsibilities
  • Design and implement robust ServiceNow solutions that meet client requirements.
  • Configure and develop ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other ServiceNow solutions.
Requirements
  • Minimum of 3-5 years of experience working with the ServiceNow platform.
  • Proven experience in designing, developing, and implementing ServiceNow solutions.
  • Proficiency in JavaScript, HTML, CSS, and other web development technologies.
  • Strong understanding of ServiceNow architecture and data model.
  • Experience with ServiceNow integration methods, including REST and SOAP APIs.
  • Knowledge of ITIL processes and best practices.
  • Bachelor's degree in computer science, Information Technology, or a related field.
Certifications
  • ServiceNow Certified System Administrator (CSA) is required.
  • Additional certifications such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable.
Preferred Qualifications
  • Experience with Customer Service Management and CCaaS.
  • Experience with CTI and IVR integrations.
  • Experience with Agile/Scrum methodologies.
  • Familiarity with additional ServiceNow products and modules.
  • Knowledge of cloud platforms and technologies.
About Us

We are a pioneer in engagement and growth solutions that fuel exceptional customer experiences. Our employees, spread across the globe, work together to deliver amazing service and technology centered around humanity. We strive to reflect the communities we serve while delivering top-notch solutions.

We have been recognized for being a great place to work, certified by Great Place To Work 2024-2025. We believe in fostering a diverse and inclusive workforce, where all qualified applicants receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.

At our organization, we take pride in expanding our diverse and inclusive workforce. If you feel you would succeed in this role, please share your qualifications.

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