Customer Service Representative for Concentrix in Makati Site: A Career Opportunity

1 week ago


Makati City, National Capital Region, Philippines Hr1001 Full time

Are you looking for a career that offers opportunities to grow and develop your skills? Hr1001 is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives.

About the Role

We are hiring for various locations across Luzon, including Makati, Quezon City, and more. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing excellent service through various channels, including phone, email, and chat.

Your primary focus will be on resolving customer issues and concerns in a timely and professional manner. You will also work closely with our team to identify and address any operational or process-related issues that may impact our customers.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Identify and report any operational or process-related issues that may impact our customers
Requirements

To be successful in this role, you will need:

  • Senior High School graduate (old curriculum) or Senior High School graduate
  • Must not be enrolled in any school
  • With or without work experience
Benefits

As a valued member of our team, you can expect:

  • Full paid communication, culture, and product-specific training
  • Exclusive discounts from our partner establishments
  • Mental Wellness Programs
  • Career development programs, specialized courses, and language classes
  • HMO, life insurance, leave conversion, and many more
Why Join Us?

At Hr1001, we offer a dynamic and supportive work environment where you can grow and develop your skills. Our company values include innovation, teamwork, and excellence, and we strive to create an inclusive and diverse workplace culture.

Our estimated salary range for this position is PHP 20,000 - PHP 35,000 per month, depending on location and experience. We also offer competitive benefits packages and opportunities for career advancement.



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