Customer Service Representative for Concentrix

2 weeks ago


Quezon City, National Capital Region, Philippines Hr1001 Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Concentrix in Alabang. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat
  • Ensure customer issues are resolved efficiently and effectively
  • Work collaboratively with internal teams to resolve customer complaints

Qualifications:

  • High School graduate or Senior High School graduate
  • Must not be enrolled in any school
  • With or without work experience

What We Offer:

  • Full paid communication, culture, and product-specific training
  • Exclusive discounts from our partner establishments
  • Mental Wellness Programs
  • Career development programs, specialized courses, and language classes
  • HMO, life insurance, leave conversion, and many more

Locations:

  • Alabang, Muntinlupa
  • Nuvali, Laguna
  • Other locations in Luzon
About Concentrix

We are a leading technology company that designs, builds, and runs enterprise-wide technology and solutions. Our team is dedicated to delivering exceptional customer experiences and driving business outcomes for our clients.



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