Customer Service Representative for Concentrix
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Concentrix in Alabang. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional customer service.
About the RoleThis position involves handling customer inquiries, resolving issues, and providing solutions to customers. The ideal candidate will be able to work effectively in a team environment, communicate clearly and concisely, and demonstrate excellent problem-solving skills.
Key Responsibilities:- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a professional and courteous manner
- Provide solutions to customers based on their needs and preferences
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
To be considered for this role, you should have:
- A Senior High School diploma or equivalent
- No current enrollment in any school
- With or without prior work experience
As a Customer Service Representative at Concentrix, you can expect a rewarding career with opportunities for growth and development. Our company offers:
- Full paid communication, culture, and product-specific training
- Exclusive discounts from our partner establishments
- Mental Wellness Programs
- Career development programs, specialized courses, and language classes
- HMO, life insurance, leave conversion, and many more
Estimated Salary: ₱30,000 - ₱40,000 per month, depending on experience and qualifications.
LocationsWe have multiple locations across the Philippines, including Alabang, Makati, Quezon City, Manila, and more.
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