CRM Campaign Coordinator

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeDeployment Full time ₱4,000 - ₱7,000
Job Overview

The Campaign Deployment Specialist role is a pivotal position within our organization, playing a key part in the successful deployment of CRM campaigns across multiple countries and brands.

Key Responsibilities
  • Deploying CRM campaigns, which involves audience segmentation, creating messages for various channels (email, app, SMS, etc.), and setting up journeys.
  • Setting up and localizing automations, journeys, messages, and data extensions within the Salesforce Marketing Cloud (SFMC).
  • Reviewing and testing to ensure campaign setups function as expected (quality assurance).
  • Monitoring campaign send-outs and flagging any issues to the team responsible.
  • Adhering to a defined quality assurance process and ensuring campaigns are deployed on time.
  • Regularly reporting project progress to stakeholders within the organization.
  • Attention to detail, strong organizational skills, and the ability to manage multiple tasks to ensure the smooth and successful deployment of CRM campaigns.
Requirements
  • Preferably with at least 1 year of experience with Salesforce Marketing Cloud or similar email platforms, with familiarity in working with Data Extensions, Content Builder, Journey Builder, and Automation Studio.
  • Experience in setting up cross-channel journeys in SFMC (email, app, SMS); other channels a plus.
  • Strong project management skills, with the ability to plan, execute, and oversee projects from inception to completion, ensuring successful and timely delivery.
  • Excellent stakeholder management abilities, ensuring clear communication, alignment of expectations, and effective collaboration across teams and departments.
  • Familiarity with AMPscript is a plus, but not required.
  • Experience in quality assurance for CRM campaigns, with excellent attention to detail.
  • A basic understanding of SQL is a plus.
  • Ability to manage multiple projects and prioritize tasks according to deadlines.
  • Strong communication and writing skills in English.

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