Store Operations Manager

1 month ago


Manila, National Capital Region, Philippines Adrenaline Group of Companies Full time
Job Overview

The Store Supervisor role at Adrenaline Group of Companies plays a vital part in ensuring the smooth operation of our retail stores. This position requires an individual who can lead by example, providing guidance and support to team members while maintaining exceptional customer service standards.

Responsibilities
  • Supervise and coordinate store staff activities, including training, scheduling, and performance evaluation.
  • Lead by example, providing guidance and support to team members to ensure a positive work environment.
  • Delegate tasks effectively and monitor their completion to ensure operational efficiency.
  • Ensure all staff members deliver outstanding customer service, maintaining a friendly and helpful attitude at all times.
  • Handle escalated customer issues or complaints promptly and professionally.
  • Assist in receiving, stocking, and organizing merchandise shipments.
  • Conduct regular inventory counts and reconcile discrepancies.
  • Work with the Store Manager to optimize inventory levels and minimize stockouts and overstock situations.
  • Monitor sales floor activity to identify opportunities to drive sales and improve customer engagement.
  • Assist in implementing sales strategies, promotions, and visual merchandising displays.
  • Encourage upselling and cross-selling techniques among staff to maximize sales revenue.
Requirements
  • High school diploma or equivalent required; degree in business administration or related field preferred.
  • Minimum 1 year experience in retail management or supervision.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with point-of-sale systems and inventory management software.
Benefits
  • Competitive salary: PHP 80,000 - 120,000 per month (depending on experience).
  • Overtime pay for additional hours worked.
  • Opportunities for career advancement within the company.
  • Professional development programs to enhance skills and knowledge.


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