Chief Retail Operations Manager

4 hours ago


Manila, National Capital Region, Philippines Infinity Outsourcing Services Full time

Job Title: Chief Retail Operations Manager

About Us:

Infinity Outsourcing Services is a leading beverage company with a strong presence in the industry. We are committed to providing high-quality products and services to our customers.

Role Overview:

We are seeking a skilled Store Team Leader to join our team. As a Store Team Leader, you will be responsible for leading a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead a team of retail staff to achieve sales targets and provide excellent customer service.
  • Manage store operations, including inventory management, stock control, and visual merchandising.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Maintain a positive and productive work environment, promoting teamwork and open communication among staff.
  • Ensure compliance with company policies and procedures, including health and safety standards.

Qualifications and Requirements:

To be successful in this role, you will need:

  • Bachelor's degree in Hospitality Management or Food & Beverage Services Management, or equivalent qualification.
  • Barista experience with cash handling skills, preferably with POS systems.
  • NCII Certificate for Barista is an advantage but not required.
  • Previous work experience as a Store Team Leader in the same industry is essential, preferably with companies like Starbucks, Coco, Gongcha, Tiger Sugar, Infinetea, or other leading coffee shops and milk tea stores.

Benefits:

We offer a competitive salary and benefits package, including opportunities for career advancement and professional development.

What We Offer:

Infinity Outsourcing Services is committed to providing a positive and inclusive work environment that supports the growth and well-being of our employees.



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