Chief Performance Officer

6 days ago

Ayala Alabang, National Capital Region, Philippines beBeeOperations Full time $90,000 - $120,000
Job Title:
Senior Operations Manager

We are seeking an exceptional Senior Operations Manager to lead our operations team. This is a key role that requires strong leadership, strategic thinking, and excellent communication skills.

The ideal candidate will have a proven track record of successfully managing large teams in high-volume, process-driven environments. They will be able to translate business strategy into operational execution, drive cost savings, and revenue generation.

In this role, you will be responsible for ensuring the overall success of our operations, developing and implementing strategies to improve efficiency, quality, and customer satisfaction. You will also be responsible for coaching, mentoring, and upskilling operations staff, developing future leaders, and fostering a high-performance culture.

Key Responsibilities:
  • Develop and implement operational strategies to improve efficiency, quality, and customer satisfaction.
  • Coach, mentor, and upskill operations staff, developing future leaders and fostering a high-performance culture.
  • Maintain and exceed service levels, quality benchmarks, and efficiency targets.
  • Monitor daily production metrics and proactively address operational challenges to maintain consistent performance and client experiences.


Required Skills & Qualifications:
• Proven ability to translate business strategy into operational execution (e.g., business improvements, cost savings, revenue generation).
• Extensive knowledge of operations management best practices and the ability to adapt them to evolving business needs.
• Experience in leading large teams in high-volume, process-driven environments.
• Good project management and data analytics skills to drive decision-making.
• Strong leadership, team management, and mentoring skills.
• Excellent English communication skills, with confidence in engaging with clients and stakeholders.
• Ability to influence and collaborate with internal and external partners at all levels.
• Strong conflict resolution abilities in fast-paced environments.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and/or other relevant business tools.

Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Others:
If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply. We are an equal opportunities employer and welcome applications from all qualified candidates.

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