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Technical Services Expert

1 week ago

Manila, National Capital Region, Philippines EXUS Full time

About the Role

We are seeking a highly skilled Senior Application Support Engineer to join our team. As a Senior Application Support Engineer, you will be responsible for providing expert-level support to our clients on the operation and maintenance of EXUS installations in their premises.

You will work closely with our Engineering teams to analyze, resolve, and follow up on reported incidents. Additionally, you will develop Change Requests, test, install, and maintain EXUS' proprietary software using PL/SQL Developer.

Requirements

  • University Degree in Computer Science or relevant discipline.
  • At least 5 years of relevant working experience.
  • Experience in Collections/Banking systems will be highly appreciated.
  • Very good knowledge of PL/SQL and Oracle Databases, DBA skills will be highly appreciated.
  • Customer-focused mentality with attention to detail and accuracy.
  • Discipline in properly following up all customer requests.
  • Strong communication, presentation, and writing skills in English.
  • Ability to work in shifts if needed.