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Technical Support and Advisory Services Expert

1 week ago

Manila, National Capital Region, Philippines Upwork Full time
About the Role

This is an exciting opportunity to lead within a global, dynamic environment that values innovation, diversity, and inclusion. As a Technical Support and Advisory Services Expert, you will have the chance to impact our clients' success and the growth of our client's organization significantly.

  • Drive strategic planning, working closely with senior management to align operations with broader organizational goals and customer strategies.
  • Implement and monitor outcome-based performance metrics, ensuring all teams are aligned with strategic objectives and delivering exceptional service to our customers.
  • Maintain a proactive approach to problem-solving, anticipating challenges, and implementing solutions that enhance service delivery and customer satisfaction.