Operations Director
1 month ago
Job Title: Operations Manager
Description:
The Operations Manager is responsible for increasing revenue, maximizing process efficiency and cost-effectiveness, and ensuring excellent customer experience through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization, and capability development for an account.
Key Responsibilities:
- Maximize process efficiency and cost-effectiveness through strategic planning, contract compliance, and governance mechanisms.
- Drive the focus of the team on quality and adherence to contract compliance processes.
- Ensure outstanding performance against key metrics mentioned in the agreement.
- Conduct effective resource planning to maximize the productivity of resources.
- Build an internal talent pool and ensure their career progression within the organization.
Desirable Skills:
- Experience in the Healthcare domain would be an added advantage.
- Superior communication (oral, written), presentation, and interpersonal skills.
- Demonstrate ability to develop and implement process enhancements including technology and performance.
- Ability to plan, prioritize, organize, and communicate with clients.
Job Requirements:
Kindly send your full name, name of the job you are applying for, and your active email address to us. You can also send a message to our Facebook Page or Google Mail.
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